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Error when using the VM Monitor Settings

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ryanflynn replied on Fri, Nov 7 2008 2:41 PM
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I keep getting this error message when using the SolarWinds VM Monitor. The odd thing is that it works perfectly when I add it to my NPM in Solarwinds.

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ryanflynn replied on Fri, Nov 7 2008 2:45 PM
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Sorry, the error message says TEST Failed My IP Address does not appear to be a VMWare ESX server. This is an ESX server though.

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mcbridea replied on Fri, Nov 7 2008 2:48 PM
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We built to support 3.5. Is it v3.5?

Andy McBride, Technology Support Specialist - SolarWinds

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ryanflynn replied on Fri, Nov 7 2008 2:53 PM
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It is Version 3.5 with Update 2 on it

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tdanner replied on Fri, Nov 7 2008 3:21 PM
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Could you use Wireshark to see what's going on between VM Monitor and ESX during this test?

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jainsworth replied on Wed, Nov 19 2008 9:34 AM
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 I am getting a similar error.  However, mine states "Test Failed. No such host is known."   This is after I put in the IP address of the ESX server.  I can ping it, and I can monitor it via Orion and see all the VMs, etc.

It seems to me, this error indicates it can't communicate with the server.  I have tried VM Monitor on the Orion server itself as well as XP workstations to ensure it wasn't a communication error with the box it was installed on.

 Any ideas?

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tdanner replied on Wed, Nov 19 2008 10:06 AM
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Are there any spaces before or after the ip address? What if you use a hostname instead?

If that doesn't solve it, I would recommend running Wireshark with VM Monitor to see what's going on. That will show if VM Monitor making any weird DNS lookups.

Tim Danner
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jainsworth replied on Wed, Nov 19 2008 10:40 AM
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 No spaces, etc.  Doesn't work with the hostname either.  Right now this is running on the same machine that is running Orion.  Orion can see all information it is supposed to.  I am not going to take the time to fix a free tool when the tool I paid for is working.  Not worth my time on the network making traffic available to Wireshark.  I will just uninstall it until it works right.

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