Josh Stephens replied on Thu, Jul 27 2006 10:32 PM | Locked

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For all of you interested in monitoring custom MIBs, we are working on some of the pieces for this now and we need your input. If you're interested in becoming a part of a working group/beta testing group please contact me directly. Thanks, Josh Stephens SolarWinds.Net josh@solarwinds.net

geoffinva3 replied on Tue, Sep 29 2009 8:50 AM | Locked

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Coming from a 30 year background in Event/Alarm management Management (Netcool, CA, Openview, Smarts, etc......) a very good area for the Solarwinds

company to improve upon would be the Operator interface for alarm,trap, event management. At my present location Openview remains due to the shortcoming of

Solarwinds as it pertains to these areas.

Phase 1 would be to improve the ability to manipulate the alarms, events, traps and why not syslog too:

Suggestion:

Event and alerts list requirements:

Note:     The requirements listed below are for both the Orion alert and event lists.

<!--[if !supportLists]-->Ø  <!--[endif]-->Acknowledge, deacknowledge, prioritize, delete, and resolve one or more selected events or alerts.

<!--[if !supportLists]-->Ø  <!--[endif]-->Assign ownership to one or more selected events or alerts

<!--[if !supportLists]-->Ø  <!--[endif]-->Search the event or alert list for specific events

<!--[if !supportLists]-->Ø  <!--[endif]-->Apply filters and views

<!--[if !supportLists]-->Ø  <!--[endif]-->Acknowledging and deacknowledging events

The ability to acknowledge and deacknowledge events or alerts in the list only if you have permission to do so.  Based on Operation creditials and roles assigned.

<!--[if !supportLists]-->Ø  <!--[endif]-->Prioritizing events

The ability to prioritize events in the event list by changing the event severity, escalating or de-escalating the event, suppressing the event, hiding the event, and indicating that the event is "in maintenance".

<!--[if !supportLists]-->Ø  <!--[endif]-->Assigning ownership to events

When an event or alert is received , the event or alert is owned by the user “system” unless ownership of the event has been assigned to a specific user. Users with appropriate privileges can take ownership of the alert or event  throughout the problem lifecycle, or assign events to a specific user or group.

<!--[if !supportLists]-->Ø  <!--[endif]-->Refreshing an event list

The event list refreshes automatically at regular intervals to show all incoming alerts. We require the option to refresh just the event or alert resource independent of the entire Orion Web Refresh. The option is needed to choose to refresh the event list between the configured intervals to view all the latest alerts

at the current point in time.

<!--[if !supportLists]-->Ø  <!--[endif]-->Resolving events or alerts

From the event or alert list, you can display a list of known resolutions, which are determined by the class of the event or alert.

<!--[if !supportLists]-->Ø  <!--[endif]-->Deleting events

We need the ability to delete an event and only if you have permission to do so.

<!--[if !supportLists]-->Ø  <!--[endif]-->Adding events to a task list

The ability to add events or alerts to a task list to identify events that require special attention.

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Traps/Mibs -etc the ability to load mib trap definitions automatically and than massage them. This is probably the only NNM tool that I like.

------------------------

Phase Two:

Event Coorelations - simple at first deduplication

and than we can take it further.......

Geoff

denny.lecompte replied on Wed, Sep 30 2009 9:55 PM | Locked

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geoffinva3

You're posting on a really old thread.  The first post was from 2003 and the last post before yours was 2006.  We have released quite a few times since then, and most of what's requested in this very long thread has been delivered.

I'm also wondering what version of NPM you're using because v9.5 can do quite a bit of what you're asking for here.  We replace hp all the time.  Have you tried v9.5?

geoffinva3 replied on Thu, Oct 1 2009 8:45 AM | Locked

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Denny,

I am running the latest version! Most of what I have stated has not been delivered. In fact we had Solarwinds enginnering and sales visit the Veterans Affairs Departmnet back in Januarary 2009. As a followup to the meeting tey requested I put together the requirements for an advanced alarm browser which I did. We have not heard any response since that email thread. I will be gal to foward it to you.

Geoff - 304-262-5229 I invite you to call me to discuss my points in this thread.

Thanks

Geoffrey.chambers@va.gov

adamras replied on Thu, Mar 4 2010 3:17 PM

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For report writer to be able to send to a file.. not just email or to print.

It's been requested by your customers since 2006.. it's now 2010.. where is this feature??