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No Web Setting with name "First Time" found

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Not Answered This post has 0 verified answers | 7 Replies | 3 Followers


6 Posts
Points 16
pirulo posted on 10-10-2008 12:33 PM
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I download Orion Npm v9 for a evaluation and I'm so fustrating that everyone saying that is very easy to install

I install 6 times update and remove framework and still no luck I fallow some of the easy fix here and nothing

just getting a little fustrating that is not working if you can help me guys what is the problem with my installation.

windows server 2003 sp2
p4/1gb
framework 1/2/3/3.5
ajax

I hope some one can help thanks. 

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Collections.Generic.KeyNotFoundException: No Web Setting with name "First Time" found.

 

Stack Trace:

[KeyNotFoundException: No Web Setting with name "First Time" found.]
   SolarWinds.Orion.Web.DAL.WebSettingsDAL.Get(String settingName) +213
   SolarWinds.Orion.Web.DAL.WebSettingsDAL.get_FirstTime() +19
   ASP.orion_login_aspx.__BuildControl__control6() +94
   ASP.orion_login_aspx.__BuildControl__control4(Control __ctrl) +107
   System.Web.UI.CompiledTemplateBuilder.InstantiateIn(Control container) +12
   ASP.orion_masterpage_master.__BuildControlContentPlaceHolder1() +116
   ASP.orion_masterpage_master.__BuildControlaspnetForm() +119
   ASP.orion_masterpage_master.__BuildControlBody() +258
   ASP.orion_masterpage_master.__BuildControlTree(orion_masterpage_master __ctrl) +105
   ASP.orion_masterpage_master.FrameworkInitialize() +37
   System.Web.UI.UserControl.InitializeAsUserControlInternal() +35
   System.Web.UI.MasterPage.CreateMaster(TemplateControl owner, HttpContext context, VirtualPath masterPageFile, IDictionary contentTemplateCollection) +8664863
   System.Web.UI.Page.get_Master() +51
   System.Web.UI.Page.ApplyMasterPage() +15
   System.Web.UI.Page.PerformPreInit() +45
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +282
Version Information: Microsoft .NET Framework Version:2.0.50727.3053; ASP.NET Version:2.0.50727.3053 

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577 Posts
Points 1,471
SolarWinds Employee
tdanner replied on 10-10-2008 12:45 PM
rated by 0 users

Something went wrong when the configuration wizard was supposed to load the website configuration into your database. Probably best to open a support ticket.

Tim Danner
SolarWinds Development Team

  • | Post Points: 3

6 Posts
Points 16
pirulo replied on 11-05-2008 3:49 PM
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How do I open a support ticket if I'm a trial demo user.

 thanks

 

David

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577 Posts
Points 1,471
SolarWinds Employee
tdanner replied on 11-05-2008 4:25 PM
rated by 0 users

Call the sales number and they'll hook you up with someone who can help.

Tim Danner
SolarWinds Development Team

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6 Posts
Points 16
pirulo replied on 11-06-2008 11:16 AM
rated by 0 users

I use a trial version

I just wanted to know if I can test these trial and see if I can ask my company to buy if the have the money

is very good tool as I read in the website of your

 

thanks

David 

 

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2,676 Posts
Points 7,686
Moderator
SolarWinds Employee
denny.lecompte replied on 11-07-2008 7:28 AM
rated by 0 users

 Right.  If you contact sales@solarwinds.com, you'll get a sales engineer who can help you.

Denny LeCompte
Sr. Product Manager, Orion
SolarWinds
Austin, TX

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6 Posts
Points 16
pirulo replied on 11-07-2008 1:09 PM
rated by 0 users

thank you 

I will try now

David

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23 Posts
Points 49
CuppaT replied on 11-08-2008 6:33 PM
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I have seen this error too, the reason was that I used a domain admin account to install the software instead of the local administrator account, after re-installing using the local admin account, all worked well :)

 HTH

 CuppaT

If shortcuts worked, they wouldn't be shortcuts!

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