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VoIP Monitor and IPSLA polling architecture

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Answered (Not Verified) This post has 0 verified answers | 15 Replies | 7 Followers | 1,618 Views


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Network_Guru posted on Wed, Jan 14 2009 2:57 PM
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I've been using a competitors IPSLA product until yesterday.
I installed VoIP monitor and setup was a breeze. I was monitoring my 3 shadow routers in 5 minutes!

This discussion is related to Call Paths.
The other IPSLA software only required IPSLA to be enabled on one device.
The other end of the call path only required RTR responder to be enabled on the router.

The RTR responder router, timestamps the UDP packets and send them back to the IPSLA (Shadow) router.
Therefore the shadow router stats include one way latency and jitter in both directions.
So in theory you can display the call path in both directions using IPSLA enabled on ony one router.
I'd like to see the return path data using just a single IPSLA router.

Here are the stats from one of our shadow routers for a test to a router with RTR responder enabled:

Round Trip Time (RTT) for       Index 13112
        Latest RTT: 196 milliseconds
Latest operation start time: 20:50:30.761 GMT Wed Jan 14 2009
Latest operation return code: OK
Over thresholds occurred: FALSE
RTT Values:
        Number Of RTT: 1000             RTT Min/Avg/Max: 195/196/199 milliseconds
Latency one-way time:
        Number of Latency one-way Samples: 1000
        Source to Destination Latency one way Min/Avg/Max: 100/100/103 milliseconds
        Destination to Source Latency one way Min/Avg/Max: 95/96/97 milliseconds
        Source to Destination Latency one way Sum/Sum2: 100544/10109402
        Destination to Source Latency one way Sum/Sum2: 96076/9230826
Jitter Time:
        Number of Jitter Samples: 999
        Source to Destination Jitter Min/Avg/Max: 1/1/3 milliseconds
        Destination to Source Jitter Min/Avg/Max: 1/1/2 milliseconds
        Source to destination positive jitter Min/Avg/Max: 1/1/3 milliseconds
        Source to destination positive jitter Number/Sum/Sum2: 220/234/268
        Source to destination negative jitter Min/Avg/Max: 1/1/3 milliseconds
        Source to destination negative jitter Number/Sum/Sum2: 222/234/260
        Destination to Source positive jitter Min/Avg/Max: 1/1/2 milliseconds
        Destination to Source positive jitter Number/Sum/Sum2: 188/195/209
        Destination to Source negative jitter Min/Avg/Max: 1/1/2 milliseconds
        Destination to Source negative jitter Number/Sum/Sum2: 181/194/220
        Interarrival jitterout: 0       Interarrival jitterin: 0
Packet Loss Values:
        Loss Source to Destination: 0           Loss Destination to Source: 0
        Out Of Sequence: 0      Tail Drop: 0    Packet Late Arrival: 0
Voice Score Values:
        Calculated Planning Impairment Factor (ICPIF): 13
MOS score: 4.00
Number of successes: 13
Number of failures: 0
Operation time to live: Forever
Operational state of entry: Active
Last time this entry was reset: Never

 

As a rule we don't enable IPSLA monitor tests on our production routers, we use dedicated shadow routers instead. In this case we can only see the call path stats in one direction, even though IPSLA stats are available for them in both directions.

What are the chances that VoIP monitor will be updated to support this architecture as well?

-=Cheers=-
NG

(1) Orion v8.1 SLX polling engine & web site
(1) Orion v8.1 SLX polling engine
(1) Orion v9.1 SP4 SL2000
(1) Orion v9.5 SP2 SL2000 :-(
(1) APM AL500 RC 2.5, (1) VoIP monitor V2.0, (1) NCM V8.3, (1) EOC
(1) MS SQL2005 SE - 14GB Ram, 3 disk Raid 0
(2) MS SQLExpress2005 c/w 3 & 4 SCSI disk Raid 0

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mcbridea replied on Tue, Jan 20 2009 12:48 PM
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Hi Art,

This is an interesting use case. I don't have very many people asking for this type of flexibility but I can see it would be very useful. I'll add it to the roadmap but no commitment to dates or releases at this point.

Andy

Andy McBride, Technology Support Specialist - SolarWinds

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Network_Guru replied on Thu, Feb 5 2009 9:55 AM
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Further to this, I'd like to note an issue with the MOS score charts.

Looking at this chart, there are 2 things wrong:

1) As noted in other threads, 95th percentile is not an average, and this word should not appear below this chart
(I noticed this is fixed in NPM charts, but not in the VoIP monitor module)

2) 95th Percentile for MOS scores is meaningless. A meaningful score would be a 5th percentile.
How low did the MOS value get?
This is what VoIP degradation is based on.

-=Cheers=-
NG

(1) Orion v8.1 SLX polling engine & web site
(1) Orion v8.1 SLX polling engine
(1) Orion v9.1 SP4 SL2000
(1) Orion v9.5 SP2 SL2000 :-(
(1) APM AL500 RC 2.5, (1) VoIP monitor V2.0, (1) NCM V8.3, (1) EOC
(1) MS SQL2005 SE - 14GB Ram, 3 disk Raid 0
(2) MS SQLExpress2005 c/w 3 & 4 SCSI disk Raid 0

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Johnvoip replied on Wed, Jul 8 2009 5:06 AM
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VoipSipSdk

I am now looking for voip solutions. And found information about Voip sdk.
According to their website www.voipsipsdk.com
Voip sdk is based on IETF standards (SIP, STUN, etc.), so it should be compatible with other standard based products such as Asterisk, OpenSER other.

They have all features I need:
# Dynamically loadable codecs
# Registrar support
# Play wav files into conversation
# Record conversation into file
# Hold/Retrieve call
# Forward Call (Blind Call Transfer)
# Transfer Call (Attended Transfer)
# Mute Sound
# VPN support
# Noise reduction
# Auto gain
# Jitter buffer parameters
# Samples on Delphi, C#, VB, VB.NET, C++ 2005, C++ 6.0, HTML (SIP ActiveX)
# Windowless samples on C++ and .NET
# DTMF
# Adaptive silence detection
# Adaptive jitter buffer
# STUN support
# Comes as ActiveX control

But before I will download the evaluation version I would like to hear other people experience.

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bschurr replied on Fri, Nov 20 2009 5:20 PM
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I just loaded a trial version of IP SLA Manager in our lab and am trying to collect the data from our shadow router. We have the same type of architecture with shadow routers located at our node locations. Currently we send the data to another monitoring device for display, but I have not been able to get it to display in Orion.

I was under the impression that I just need to pull SNMP and collect the data I needed from the MIB, but I am not seeing any of the ip sla monitor sessions showing up as resources. Can you shed some light on the process of adding a shadow router. Do I need to have RW capabilities? Other that UDP 161 are there any ports that need to be enabled through a firewall?


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chris.smouse replied on Mon, Nov 23 2009 12:58 PM
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Hi bschurr -

You will need RW capabilities on the shadow router if you plan to create IPSLA operations via SNMP from IPSLA Manager.

bschurr:
but I am not seeing any of the ip sla monitor sessions showing up as resources.

Not sure what you mean here.  Are you saying you have created IPSLA operations on your shadow router and they are not reporting any statistics?

If you can provide us more specifics on what you're trying to accomplish, that would help.  Is your shadow router on the same subnet as your regular routers, and can your Orion server access the shadow router?

Chris Smouse
Program Manager, R&D
Follow me on Twitter!

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bschurr replied on Mon, Nov 23 2009 1:32 PM
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The shadow router has allready been configred via CLI to perform the IPSLA operations. The stats are then collected by another monitoring system (VitalSuite). I see in the configuration on the Shadow router that there is an owner field that has an entry for a resoure on Vital Suite. I was wondering if there is something I would need to put in this field that would pertain to Orion?

This is a sample of one of the operations configured on the shadow router.

ip sla monitor 404
 type pathJitter dest-ipaddr 172.19.4.4 num-packets 50
 owner VNETDISC:Seattle-CPE
 tag SLA Monitor Range for pathJitter = 401 - 499
 frequency 120

I have the shadow router in the Orion lab as an SNMP RO device right now. When I list the resources I get all of the interface data, but don't see any of the IPSLA monitoring info.

 

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chris.smouse replied on Mon, Nov 23 2009 4:28 PM
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Thanks for this additional info.  Since the operations have been set up by CLI, you can use IPSLA Manager's "Monitor existing operations" option in the Operation Wizard to monitor the existing operations.

1.  Make sure your IPSLA nodes are added to IPSLA Manager.  In this case, you won't need read/write since the operation(s) already exist on the device.

2.  Create a new IPSLA Operation, selecting the "Monitor existing operations" option.

When monitoring the existing operation, you will be prompted to enter the operation number toward the end of the Operation Wizard.  To monitor the operation in your example, you would enter "404" as the operation number.

Chris Smouse
Program Manager, R&D
Follow me on Twitter!

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macnugetz replied on Mon, Nov 23 2009 4:29 PM
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bschurr-

You want to monitor an existing operation. chris.smouse explains how to do this here (I've also pasted it below).

 

Once you have created the IPSLA operation manually on the router, make a note of the operation number.

Then, go through the Add Operations wizard in IPSLA Manager.  Instead of creating a new operation, you need to choose the "monitor existing" option.

Toward the end of the wizard, you will have the opportunity to enter the operation number for the custom operation.

 

-Craig

Craig McDonald

SolarWinds Product Manager

IP SLA Manager (VoIP), IPAM, Toolset

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bschurr replied on Tue, Nov 24 2009 10:36 AM
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The problem I have is that I don't have the ability to discover the endpoints in NPM. I am needing to put the site in by ip address, or be able to continue with just specifying a source node. I see by the attached threads that this is something in the works. Do you have a date that I can pass on. I am trying to set this up a s trial for customer that is in the market for VOIP  and IPSLA monitoring tools and this could be a deal breaker.

http://thwack.com/forums/t/20616.aspx

http://thwack.com/forums/p/20038/82589.aspx#82589

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Answered (Not Verified) NinjaNerd56 replied on Fri, Nov 27 2009 10:25 AM
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Suggested by kweise

Hi...jumped in here to describe an odd thing we had this morning with our VoIP UDP Jitter Operations.

Right now, we only have 42 Operations created because our VoIP is just starting roll-out. Phoenix, Houston, and Calgary are connected to HQ as well as a local store about 3 miles from HQ we're using as a field test location. The local store is a real location, with a Cisco 2811 router.

We have a pair of Cisco 2851's and a pair of Cisco MCS 7825H Call Managers, completing the initial VoIP Infrastructur defined in IP SLAM.

This morning, the local store had a power outage and the 2811 rebooted. Orion fired a series of Alerts, starting with the VoIP UDP Jitter ops to the other sites, followed by the "standard" Alerts for the interfaces, Node Down, etc. The duration was 8 minutes, then everything came back up and sent "happy e-mails" to Network, Phones, Help Desk, etc. with the exception of the 7 IP SLA operations focused on the 2811.

IP SLA kept showing those Operations DOWN even though the 2811 was up/up on all interfaces, etc. POS systems were back and so on. So from a user and network perspective, nothing's broken. Only IP SLA thought there was still an issue.

The "fix" was for me to go to Manage Operations, select EDIT on each affected Operation, and SAVE. I did not change or actually edit ANYTHING, just EDIT and SAVE.

Immediately, I got a message that the IP SLA operation was created and was waiting for metrics as if I had just created the Operation as I did weeks ago.

Shouldn't the IP SLA Operation survive a device reboot and re-instance on its own? What happens when I bring up VoIP on 600 routers next year? While a router down is an exception that shouldn't happen often, with that many units, across the US and Canada, I can count on something causing a reboot/restart on occasion.

Am I missing a configuration element somewhere regarding persistence of the IP SLA Operation? Is this is a bug?

I need to know before I end up having Orion inundate Phones with a zillion alerts after the VoIP rollout next year. (as in, we start in January...60-odd days)

:o)

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Chandru replied on Fri, Nov 27 2009 10:44 AM
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Hi Guys,

Is there a way that we can get alert suppression and dependencies working

As we would receive node down alert, interface alert, IP SLA alerts too many alerts and offcourse reboot alert

Is there any way we could combine all this into a single alert and suppress all other relevant alerts

I think this needs to be considered as a high priority feature as all the applications are integrated with each other why not we have this feature to suppress alerts

if any one has done this already can you share

We have NPM, IP SLA and we get alerts for everything and i am currently looking at the best way of suppressing this alerts when a node reboots

I am also looking if there is a way that if power to a site is down and all nodes reboot can that be sent as a single alerts rather than 50 alerts if we are monitoring 50 devices

Solarwinds guys can you please help?

 

Thanks

Chandru

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derhally replied on Mon, Nov 30 2009 9:28 AM
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NinjaNerd56 :

From what you described, I'm assuming that you created the operations through IP SLA.  IP SLAM should try to recreate those operations.   Since it did not I would open a support ticket so that the developers can look into this issue.

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derhally replied on Mon, Nov 30 2009 9:38 AM
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Chandru:

We currently don't expose the target node's status for alerts which would give you to suppress alerts the way you wish.  You should file a ticket with support and request it as a feature so you can track it.

 

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Answered (Not Verified) kweise replied on Mon, Nov 30 2009 10:05 AM
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Suggested by NinjaNerd56

NinjaNerd56,

I've been doing an evaluation of the IP SLA Manager module.  The reason your operations continued to show down is because when you add IP SLA operations via snmp, the config is only written to your running config, not your start up config.  That's why you lost your operations when the router rebooted. 

Hope this helps!

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