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Custom property editor question with Vendor field.

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byteme posted on Fri, May 22 2009 12:59 PM
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I am into the custom property editor under edit nodes. 

In some cases the Vendor is not picked up in the Vendor field.  So I figured that I could manually change the field and enter the vendor.  However this field is grey not blue and does not allow me to edit it.

So... How can I edit this field so I can get this equipment out of the "Unknown" listing.

Thanks.

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SolarWinds Employee
Answered (Verified) pacetti replied on Thu, Jul 9 2009 5:57 PM
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Verified by AllisonB

A more explicit procedure to address your issue can be found in the following Knowledge Base article:

http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1208

Andrew Pacetti | Information Developer | SolarWinds, Inc.

SolarWinds Product Documentation - What You Need to Know

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SolarWinds Certified Professional
Yann replied on Mon, May 25 2009 8:39 AM
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Hi,

The Vendor field is edited by the polling engine.

To avoid conflicts, you should create a Custom Property, update its fields with a SQL Query based on the Vendor column. You can use as well a CSV export to populate the new custom property.

Importing Custom Property Data

Once done this edit the remaining nodes that do not contain a Vendor value if you did not use the CSV method.

Configure your resources to be grouped using the Custom Property instead of the default SNMP Vendor Value.

HTH,

Yann

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138 Posts
Points 656
SolarWinds Employee
Answered (Verified) pacetti replied on Thu, Jul 9 2009 5:57 PM
rated by 0 users
Verified by AllisonB

A more explicit procedure to address your issue can be found in the following Knowledge Base article:

http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1208

Andrew Pacetti | Information Developer | SolarWinds, Inc.

SolarWinds Product Documentation - What You Need to Know

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