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Kiwi Tunnel

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bobolok posted on Wed, Nov 4 2009 2:46 PM
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I have 2 tunnel clients running and have installed a tunnel server (2.1.0) together with Kiwi syslog (9.0). No licenses installed yet. The 2 Tunnel Clients services ar running and the clients try to connect. The Tunnel Server log shows: 2009/08/14 15:49:55 ### Manager 2.1.0 started ### 2009/08/14 15:52:18 Kiwi Tunnel Server install was successful 2009/08/14 15:52:33 *** INTERNAL PROGRAM ERROR - Please contact support via http://www.kiwisyslog.com/support *** 2009/08/14 15:52:33 Service Version 2.1.0 | Error Number: 10048 | Description: The specified address is already in use. | Module Name: ServerService.frm | Procedure Name: TunnelStart | Line Number: 280 | Date and time: 8/14/2009 3:52:33 PM Has anybody experienced the same problem?

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MarieB replied on Wed, Nov 4 2009 5:11 PM
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Hi bobolok--

Did you contact technical support? If not definitely do so.

Thanks,

M

Marie Black
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chris.lapoint replied on Wed, Nov 4 2009 6:22 PM
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Just to clarify, if you have an old Secure Tunnel support contract, you're eligible to contact support.   If you using the free Secure Tunnel, then this is the right forum for troubleshooting.

Can you please post your diagnostic logs from both the client and server?

 

Chris LaPoint, Sr. Product Manager
SolarWinds
Austin, TX

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MarieB replied on Thu, Nov 5 2009 9:57 AM
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Thanks for clarifying, Chris! M

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