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IP Monitor 10 - need to monitor internet explorer process (iEXPLORER.exe)

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Answered (Verified) This post has 1 verified answer | 6 Replies | 2 Followers | 711 Views


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sspca replied on Wed, Mar 3 2010 2:23 AM
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Hi,

I'm currently using IP monitor vers 10. I have a windows 2000 server that is being monitored. All is fine i.e. cpu-proccessor, drive space, ping and physical memory.

However we use internet explorer browser vers 5.5 on the server as a polling station to a custom application sending messages! Sometimes the browser will crash and I need to set-up a monitor to tell me when the crash has happened. i.e. explorer (Iexplorer.exe) is no longer running.

I cannot seem to get this to work, even with external process. Any help would be great. I have tried some of the scripts but with no joy.  

any welp would be great!

Kind regards

Steve

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Answered (Verified) Fodome replied on Fri, Mar 5 2010 12:08 PM
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Verified by sspca

Hi sspca,

Try opening a CMD window on the ipMonitor system and running the following command:

c:\winnt\system32\cscript.exe c:\[path]\perfmon_process.vbs [system] iexplore.exe

  • [path] being the full path to to the perfmon_process.vbs script
  • [system] being the IP or host name of hte Windows 2000 system

Do keep in mind that this script uses a WMI query to get the process list on the remote system and Windows 2000 can be a little finicky when it comes to WMI.  To test WMI connectivity, you could try the steps in the following article:

http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1088

Let me know what you find

Chris Foley - SolarWinds - Support Specialist
Support:866.530.8040 |Direct:512.682.9385 |Fax:512.857.0125
network management simplified  |  solarwinds.com

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sspca replied on Fri, Mar 5 2010 1:49 AM
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can no one help me?

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Mark Wiggans replied on Fri, Mar 5 2010 9:03 AM
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Steve-

is this the script you are trying to use? http://thwack.com/media/p/68088.aspx

 

Mark Wiggans Information Development-

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sspca replied on Fri, Mar 5 2010 10:59 AM
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Hi Mark,

Thank you for the reply. Yes that is the file but I cannot get it to work or run. I get a permission or access denied error message but I'm using an account with admin access on the server.

I tried the script running from my XP desktop and openned and closed ie but nothing. Hope you can help.

Steve

  • | Post Points: 3

276 Posts
Points 2,824
SolarWinds Employee
Answered (Verified) Fodome replied on Fri, Mar 5 2010 12:08 PM
rated by 0 users
Verified by sspca

Hi sspca,

Try opening a CMD window on the ipMonitor system and running the following command:

c:\winnt\system32\cscript.exe c:\[path]\perfmon_process.vbs [system] iexplore.exe

  • [path] being the full path to to the perfmon_process.vbs script
  • [system] being the IP or host name of hte Windows 2000 system

Do keep in mind that this script uses a WMI query to get the process list on the remote system and Windows 2000 can be a little finicky when it comes to WMI.  To test WMI connectivity, you could try the steps in the following article:

http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1088

Let me know what you find

Chris Foley - SolarWinds - Support Specialist
Support:866.530.8040 |Direct:512.682.9385 |Fax:512.857.0125
network management simplified  |  solarwinds.com

  • | Post Points: 25

7 Posts
Points 10
sspca replied on Mon, Mar 8 2010 2:24 AM
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hi Chris,

thank you for the info. i ran  the WMI query and all was well! I ran the command line and I get back

Empty_Resultset (is this good or bad)

I tried then to go to ipmonitor. I created an external_process monitor

Executable Name: cscript

Directory: c:\steve\script\ ( the script is on the ipmonitor server at this location)

command line: perfmon_process.vbs [ip number of win200 server] explorer.exe

startup directory: not sure about this one is have c:\ipmscripts\ ( not sure what machin this is looking at?

credentials the admin account on the ip monitor server.

I get "access rights are insufficient" in the last result of the monitor

 

just to recap:

.vbs script is on the ipmonitor server and nothing on the winnt2000 server

Kind regards

Steve

  • | Post Points: 1

7 Posts
Points 10
Answered (Not Verified) sspca replied on Mon, Mar 8 2010 2:46 AM
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Suggested by MarieB

hi Chris,

I checked again from the command line on the ip monitor server running notepad.exe and it worked i got the result: process_found : notepad.exe

ok - so i went back to the external process monitor and changed the startup Directory to: c:\windows\system32\ 9 this is where the script is held on the server)

that fixed the access issue: However

i know get "the expected enviroment variable was not detected"

I'm lost with the setting in the Analysis of test results:

at the momnet it is set to compare the process return value

expected return value is set to 0

Steve

  • Post Points: 1
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