Has anyone combined a ticket field with a node name and status field so that a down staus node can have OPS input a ticket number and have that reflected in network summary for all to see?
Such as the figment below ......
-Ron
I've done something similar - I added a Comments field which can be updated from the Node Details page.These comments get displayed in the Nodes Down property at the top of the Home page.
Here is the code to add this field to the Down Nodes resource here:
C:\Inetpub\SolarWinds\NetPerfMon\Resources\1-1-SummaryReports\DownNodes.resource:
%><table border="0" cellPadding="2" cellSpacing="0" width="100%"> <tr> <td class="ReportHeader" vAlign="center" width="20">Node</td> <td class="ReportHeader" vAlign="center"> </td> <td class="ReportHeader" vAlign="center">Comments</td> <td class="ReportHeader" vAlign="center"> </td> </tr><% Do While Not SQLResource.EOF %><tr> <td class="Property" vAlign="center" width="20"><%=SQLResource.GetProperty("StatusLED;SmallIcon")%> </td> <td class="Property"><a <%=SQLResource.GetProperty("NodeParamString")%> href="/NetPerfMon/View.asp?View=NodeDetails&NetObject=N:<%=SQLResource.GetProperty("NodeID")%>"><%=SQLResource.GetProperty("Caption")%></a> </td> <td class="Property"><a href="/NetPerfMon/View.asp?View=NodeDetails&NetObject=N:<%=SQLResource.GetProperty("NodeID")%>"><%=SQLResource.GetProperty("Comments")%></a> </td></tr><% This is what it looks like:
-=Cheers=-NG
---Orion V8.1 SLX, SLX secondary poller, SQL2005 x64 SE, 14GB Ram, 12k+ elements and counting--- ---Orion V9.1 SP2 SL2000, SQL2005 Express 866 elements and counting---
Vic CatoTechnical Lead - Network OperationsKoch Business Solutions - Enterprise Technical Services
torrie:I think I followed the instructions pretty closely however members of my NOC are unable to edit/update the field. My QA server is ver. 8.1 and my production server is 7.85. Clear Events is 'Yes'.
I think I followed the instructions pretty closely however members of my NOC are unable to edit/update the field. My QA server is ver. 8.1 and my production server is 7.85. Clear Events is 'Yes'.
I followed yours. Only the admin acct is able to make updates. My test server is 8.1
torrie:I followed yours. Only the admin acct is able to make updates. My test server is 8.1
vhcato: I put a little something together explaining how to edit custom properties for interfaces via the web and placed it here, in the Content Sharing Zone. I tried to explain it well enough so that anyone with basic knowledge of Orion administration can understand and utilize the information, while also not making it too detailed and convoluted. Now, let's see if I succeeded... :) Keep in mind that through much trial and error, I simply stumbled across how to make this work. Ya see, I ain't dat smrt. :(
I put a little something together explaining how to edit custom properties for interfaces via the web and placed it here, in the Content Sharing Zone. I tried to explain it well enough so that anyone with basic knowledge of Orion administration can understand and utilize the information, while also not making it too detailed and convoluted. Now, let's see if I succeeded... :) Keep in mind that through much trial and error, I simply stumbled across how to make this work. Ya see, I ain't dat smrt. :(
Thanks Vic,I had a brief look at it. I like your logic, this will come in handy for other things as well.If I can figure out how to list the Interface custom property in the Web admin GUI, I'll post it in the CSZ.
Network_Guru: Thanks Vic,I had a brief look at it. I like your logic, this will come in handy for other things as well.If I can figure out how to list the Interface custom property in the Web admin GUI, I'll post it in the CSZ.
Torrie,
Maybe that the Admin account is the only account with the Allow View Customization box checked?
John J. Times Systems Management & Automation Enterprise Technology Infrastructure SunTrust Banks Inc. Live Solid. Bank Solid.
jtimes:Torrie, Maybe that the Admin account is the only account with the Allow View Customization box checked?
Guys thanks for you help. It was the EditCustomProperty.Update.asp. I didn't modify that file because all of my users should be able to edit. It works on both versions 8.1 as well as 7.5.
This worked, except that it only works for one "Down Alert" resource. I have two sections of down devices based on the SQL query filter. Anyone else experiencing this problem?
WINNT: This worked, except that it only works for one "Down Alert" resource. I have two sections of down devices based on the SQL query filter. Anyone else experiencing this problem?
Which methodology did you follow (Guru's, or mine)? Either one should work.
With Guru's, simply place two of the modified "Down Nodes" resources on your summary view and apply the appropriate filter to each.
Following my example, create two reports instead of one (with the appropriate filters on each), and add both of them as resources to your summary view.
I started over from scratch with a new resource and now it works.
Is there a way to change the "update" button in the node details so that it sets the value to NULL when you clear the field?
Thanks.