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IP SLA Monitor?

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hez Posted: 10-04-2007 5:56 AM
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Hello,

 Any reason behind calling it VOIP monitor vs QOS/IP SLA Monitor ? I think it vague if we can use this product for monitoring the IP SLA values without having a VOIP solution. We monitoring networks for ISP's and more customers are starting to use IP Telephony from independent VOIP Providers, would be very nice to be able to monitor SLA levels, but we have absolutly no access to the VOIP parts..

 My feeling is that this would work, but I'm not totally convinced.. Would like SolarWinds to create some whitepapers or something on this, I think it would sell their products more..

 heZ

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Haley replied on 10-04-2007 9:01 AM
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Thanks for the feedback.  Orion VoIP Monitor is primarily targeted at companies that want to monitor their voice network or test whether their network is ready for a voice deployment.  Over the next several releases, we will be expanding the functionality to not only include IP SLA monitoring but also Call Data Records gathering from various PBX vendors, Call Volume monitoring, and other customer requested features. 

Customers can deploy Orion VoIP Monitor without having a voice network deployed to test response times, latency, and jitter over their WAN links.  Users can specify the packet precedence in order to simulate different types of traffic.  You can download the free 30 day VoIP Monitor evaluation from our website in order to test how it works on your network.

Are there additional IP SLA metrics you would like to monitor in addition to response times, latency, and jitter? 

Haley Oyler Project Manager SolarWinds
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hez replied on 10-04-2007 12:30 PM
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Will definitly be testing this, also doing som consulting on another company where there is an Cisco Callmgr solution.

 But i guess my next question the will be, will there be an scaled down SLA monitor ?  would think that would be a market for that also, I would think that you have a good market base also in the ISP market ? Or should we pay for the extra features of the VOIP monitor ? Guess that would be the preferred soultion;)

Havn't been drilling down on the IP SLA metric's yet, but Packet loss is of course a necessity. Might get back to this when looked more into the IP SLA functionality.

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denny.lecompte replied on 10-04-2007 2:35 PM
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 That's an interesting suggestion we've heard from time to time.  A more generic solution is something we're thinking about, but we can't say definitively whether we're going to do something or not. 

Of course, the more people express interest, the more likely it becomes.
 

Denny LeCompte
Sr. Product Manager, Orion
SolarWinds
Austin, TX

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BryanBecker replied on 11-15-2007 11:33 AM
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I think VoIP is a good start but I too would like to see this become IP SLA Monitor.  The VoIP stuff is great and we use it but it would also be nice to configure this to other things besides voice stuff.  For one I'd like to use IP SLA to issue pings between routers.  Right now all we have is response time from the Orion server to the device its monitoring.  I would like to set up pings between my WAN sites to measure latency, drops, etc.  Basically I want this to be a better CiscoWorks Internetwork Performance Monitor (IPM).

BB

(1) Orion V9.1 SLX running Web Site
(4) Orion V9.1 SLX remote pollers
(2) NCM (Cirrus) V5.0 SLX MS SQL2005 x64 EE
VoIP Monitor
NetFlow Traffic Analysis
13000+ elements

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SamuelB replied on 11-16-2007 10:15 AM
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I work in an environment where I do not have any access to the VoIP equipment as well. Because of this, I would also like to see a more generic solution centered around both IP SLA and QoS. This added information would help me more efficiently troubleshoot problems that arise and the statements I get stating "the network is slow".

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md_schneider replied on 07-28-2008 9:57 PM
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I would second the comment, IP SLA has many options, including ICMP, ICMP TRACE (response time of every device along a path), FTP, HTTP, etc.

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mcbridea replied on 07-29-2008 10:35 AM
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This is really good information. We have had some discussions here on how to better include IP SLA capability so I'll bring this input to these discussions.

Andy McBride Product Manager SolarWinds
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BryanBecker replied on 07-30-2008 2:27 PM
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Thanks Andy.  We really would like to leverage IP SLA on our routers for other things especially icmp latency trending.  Hope to see this in the next release.

BB

(1) Orion V9.1 SLX running Web Site
(4) Orion V9.1 SLX remote pollers
(2) NCM (Cirrus) V5.0 SLX MS SQL2005 x64 EE
VoIP Monitor
NetFlow Traffic Analysis
13000+ elements

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brn5336 replied on 10-29-2008 1:44 PM
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Any updates on enhancing the functionality of this?  It would be a more enticing purchase if this would be enable us to easily monitor any IP SLA  measurement, not just the VoIP related ones. 

Basically allow us to monitor all of the IP SLA tests. 

Benefits of Cisco IOS IP SLAs

Cisco IOS IP SLAs monitoring

Provides service level agreement monitoring, measurement, and verification.

Network performance monitoring

Measures the jitter, latency, or packet loss in the network.

Provides continuous, reliable, and predictable measurements.

IP service network health assessment

Verifies that the existing QoS is sufficient for new IP services.

Edge-to-edge network availability monitoring

Provides proactive verification and connectivity testing of network resources (for example, indicates the network availability of a Network File System (NFS) server used to store business critical data from a remote site).

Troubleshooting of network operation

Provides consistent, reliable measurement that immediately identifies problems and saves troubleshooting time.

Voice over IP (VoIP) performance monitoring

Multiprotocol Label Switching (MPLS) Virtual Private Network (VPN) performance monitoring and network verification

 

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BryanBecker replied on 10-30-2008 11:12 AM
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Yeah...outside a SP we haven't heard what's going on with this add-on.  I think it's critical, and helps better position SW for more customers, to change the product to a full IP SLA tool...not just VoIP related.  We are in dire need for a tool to do simple ping tests over WAN links to look at changes in latency.

BB

(1) Orion V9.1 SLX running Web Site
(4) Orion V9.1 SLX remote pollers
(2) NCM (Cirrus) V5.0 SLX MS SQL2005 x64 EE
VoIP Monitor
NetFlow Traffic Analysis
13000+ elements

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mcbridea replied on 10-30-2008 11:19 AM
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Thanks for the input Bryan. I'll see what we can do.

 Andy

Andy McBride Product Manager SolarWinds
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the_toilet replied on 12-02-2008 6:26 AM
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Hi all,

I was about to start a thread about this very subject. I need this functionality also. we need the VoIP module to be able to take over from Fluke Response Watch and similar tools. it would enable us to have everything in the one place using the NPM base.

I would really appreciate a full update on where Solarwinds think they can take this, as the VoIP module has great potential as a true IP SLA probe monitor

please consider this post as another request for the above functionality....

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mcbridea replied on 12-02-2008 11:20 AM
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OK friend from Belfast (sorry - couldn't bring my self to address you as the toilet). I am tracking this request and it looks like there is a lot of interest. I'll keep you updated on new functionallity.

Andy

Andy McBride Product Manager SolarWinds
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vhcato replied on 12-05-2008 6:24 PM
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This is a topic that has been mentioned on numerous occasions, and I believe it goes without saying that a full-blown IP SLA component would be a significant addition to Orion. With the addition of the netflow module, SW is already taking advantage of other functionality that is built into the infrastructure devices, and it seems like a natural progression to take full advantage of other built-in capabilities such as IP SLA.

Those who have ridden the Orion train for a while can attest to the fact that the product has come a long way, especially over the last 2 years, and I believe it has progressed to the point where it is poised to turn the corner and make even the most demanding enterprise customers stop and take a serious look (if it's not there already). A full-function IP SLA module would be a big win for the sprawling masses of Cisco shops out there.

Vic Cato
Technical Lead - Network Operations
Koch Business Solutions - Enterprise Technical Services

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denny.lecompte replied on 12-07-2008 5:29 PM
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IP SLA is definitely something we're thinking about.

Denny LeCompte
Sr. Product Manager, Orion
SolarWinds
Austin, TX

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BryanBecker replied on 12-08-2008 8:58 AM
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denny.lecompte:

IP SLA is definitely something we're thinking about.

Thanks Denny. Not blowing smoke but I think this would be yet another great additon to the Orion suite.  CiscoWorks IPM piece was very useful and we used it alot for monitoting.

Thanks.

BB

(1) Orion V9.1 SLX running Web Site
(4) Orion V9.1 SLX remote pollers
(2) NCM (Cirrus) V5.0 SLX MS SQL2005 x64 EE
VoIP Monitor
NetFlow Traffic Analysis
13000+ elements

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