Avaya

aLTeReGo,

We just had Orion installed last month and I am still playing with the custom MIB pollers...  I really don't know how to use it just yet...  It seems that there is lot's of interest in the Avaya equipment.  Hopefully, SW will see fit to make it part of the basic application...

I'll keep you informed as to my progress...

I have SNMP set up, but having issues with adding filters.  It fails?  Any ideas? Agent is up; ip for trap entered; I can png the sys mon system/Orion Solarwinds.  Do I need all three snmp version stroked yes?

What kind of filters are you trying to configure? Are you talking about SNMP trap filters in Orion? If it's failing can you explain how? Do you get an error message? Can you post a screenshot?

Turns out our customer did not have the Trap Viewer activated.  Also I added another IP address for a server to SNMP agents and then the filter changes were accepted.  I will say all your documentation/discussion threads helped me to id the issue on the receiving end. I am good on the Avaya side, but your detail, i.e.; poller, etc., caused a light to go off on my customer's side indicating the viewed wasnot on.  I asked him to turn it up.  He did and voila....all traps sent to him were received/in buffer.

Thanks so much!

I have a questions on Audix LX.  I set-up two ideintical Xports to VM and once tells me '..user is busy leave a message' and the other tells me '...user is unavailable'.  the last 'unavailable' does not allow a fax to come in.  Is it the recorded name that controls the condition?

I just read this entire thread since I will be soon be working with a client that has an Avaya shop.

Let me see if I have a handle on the current capabilities of VOIP with respect to Avaya equipment.

VOIP does not currently support the Avaya RTCP protocol that would enable it to collect stats on call QOS data, but I should be able to configure the various devices for SNMP in Orion?

Do I have that right?

I'm resurrecting  this post, as I am now trying to get stats from my Avaya PBX switches as well.
If anyone has some Custom Poller OIDs they want to share, please post them here.

Network_Guru:

If anyone has some Custom Poller OIDs they want to share, please post them here

Yes please. I'm no PBX guy and the Telco group has no idea what SNMP is but they want statistical information. What's worse is Avaya support is no help with this kind of stuff.

Solarwinds....any updates on Avaya support in VoIP Monitor in 2008???  Something more than custom mib work in this case.

BB

The list of AVAYA OIDs and MIB descriptions can be found here:

Thx for the quick response Andy.
I'm actually just trying to get basic SNMP connectivity working.
I've polled the Avaya with different SNMP clients (Toolset, Orion & SNMPing) with no response from the Avaya.
I'm using Netflow on the router in front of the Avaya (instead of a sniffer) just to verify if the Avaya is sending any replies to my queries. I see no replies coming from the Avaya.

We have configured SNMP and the Firewall services on the Avaya following all the documents as suggested by Avaya to no avail.
Doing a netstat -an on the Avaya shows UDP 161 is listening, but we cant tell if the Avaya FW is somehow still blocking access to this port.
 

<EDIT> The SW Eng Toolset MIB Browser tool is able to connect with SNMP. I am currently browsing the MIBs on the Avaya. It's the IP Network Browser and Orion V8.1 that can't connect </EDIT>

Doing some more investigation, it seem some of the Eng Toolset (MIB Viewer - V9.2) as well as Orion do not understand the Avaya  System MIB. Using the MIB Viewer if get a "unsupported OID" when trying to view the System MIB - 1.3.6.1.2.1.1

So Orion V9 can connect with SNMP, but V8.1 cannot, as well as many of the MIB tools in the ENG Toolset.