HELP! My Solarwinds is going haywire. It was not providing us with any alerts on any of our downed nodes so I went in and the alert config had not changed, so I deleted the alert I had created and added it again. Now it has gone completely nuts, it wont stop sending me alerts on all my nodes. I have tried to config exactly as my previous one but the alerts just keep coming. The only thing I could think of doing is deleting the alert I created but it is still sending me false alerts. Can anyone help?!?!? I have called SW support but after being placed on hold for 30 min, I finally left a message and nobody has called me back.
Hi
First of all let me appoligise for the wait. Wea re experiencing a high load at present
Can you please log a ticket on the Website at http://www.solarwinds.com/support and choose Submit a ticket.This will be picked up and someone will get back to you asap.
You will need your customer number
Please Reference the type of alert you configured and what your trying to achive with that particular alert
Regards
Joe Hanly
EMEA Technical Support