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Please help me with Config Downloader

Last post 11-13-2007 2:26 PM by Bl4CkD3ViL. 6 replies.
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  • 11-08-2007 10:44 AM

    Please help me with Config Downloader

    Reply

    Hello, i hope this is the right Forum for my Posting.

    I am using the Cisco Config Downloader from Engineers Toolset 9 now for quite a time.

    And it works for me on nearly all devices.

    But with some devices in our network it easily doesnt work and I really dont know the reason for it

    The Read-Write-Community-String is 100% correct and the Devices i mean that dont work are Cisco UBR924

    The error that comes up when trying to download the Config is the following:

    Transfer Failed.

    Could not setup transfer on router.

    ciscoConfigCopyMIB returned illegal value of '0' for ccCopyState|10] OID.

     Its really a bit of urgent and i hope that someone can help me here
    • Post Points: 3

  • 11-13-2007 10:33 AM In reply to

    Re: Please help me with Config Downloader

    Reply
    It is most likely that we do not have the MIBs for this device in our database.  We can verify this if you could look up a value for us by performing the following steps:
      1. Open up the MIB Browser and set the IP Address of the device 
      2. Navigate to the sysObjectID node with an OID of 1.3.6.1.2.1.1.2 and select it.
      3. Click the "Get Tree" button.  A table will display in the right pane.
      4. Under the Value column in the table, right click on the actual value and select "Details ..."
      5. Copy and paste in a reply to this post information in the Details windows like the following....
    OID  1.3.6.1.2.1.1.2.0
    Type  OBJECT-IDENTIFIER
    Units  
    Access  read-only
    Status  unknown
    Value  1.3.6.1.4.1.9.1.17
       cisco2501    With that information, we can determine if our MIBs database contains your device.Thanks,

     

    David Maltby
    NetFlow Development Lead
    SolarWinds
    • Post Points: 3

  • 11-13-2007 12:11 PM In reply to

    Re: Please help me with Config Downloader

    Reply

    thanks for your reply, davidmaltby

    I did what you said on the devices and thats the information i got:

    http://img252.imageshack.us/img252/8306/toolsetrn4.jpg

    I hope that you can help
    • Post Points: 3

  • 11-13-2007 1:09 PM In reply to

    Re: Please help me with Config Downloader

    Reply

    From your results, I can tell that the MIBs for your device is in our database.  Maybe you don't have SNMP enabled on the device.  Looking at the Cisco web site for this device, I see the following quote:

     The SNMP write-access and SNMP MIB object fields allow the service provider to set arbitrary SNMP attributes on the modem. For the Cisco uBR924 cable modem, these two fields are typically used to enable SNMP management of the Cisco uBR924 cable modem because SNMP management is disabled by default.

    Ref: http://www.cisco.com/support/toolkit/CableModem/SNMP.htm

    Hopefully that is just the issue here.  If not, you will need to open a tech. support issue with us, so that we can provide you with a more in depth analysis of your problem.  If you do open a ticket, it will expedite things to have a packet sniffer log using the free Ethereal tool while reproducing the issue.  (http://www.ethereal.com/)

     Thanks,

    David Maltby
    NetFlow Development Lead
    SolarWinds
    • Post Points: 3

  • 11-13-2007 1:25 PM In reply to

    Re: Please help me with Config Downloader

    Reply

    Is there a easy way to check for 100% if the SNMP write-access is disabled?

    If the write-access would be disabled I would not be able to change the SysName-Value and these Values, right?

    Because i can change Values like this on the Device.

    And so I dont think that SNMP write-access is disabled
    • Post Points: 3

  • 11-13-2007 1:56 PM In reply to

    Re: Please help me with Config Downloader

    Reply

    Yea, I agree with you.  It looks like we'll need a sniffer log where you are trying to perform the Cisco download.  Our tech support can take it from there. 

     

    Thanks,

     

    David Maltby
    NetFlow Development Lead
    SolarWinds
    • Post Points: 3

  • 11-13-2007 2:26 PM In reply to

    Re: Please help me with Config Downloader

    Reply

    thanks,

    i sniffed the traffic when trying to download the config

    http://blackcat.bl.funpic.de/CapturedData.zip

     Thanks for looking on it.

    I only edited the IPs, i hope you understand.

    The sniffed Log is in the usal *.cap format.

    I hope that you can help with it

    Thanks in Advance
    • Post Points: 1
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