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Error connecting to Beta of APM

Last post 02-07-2008 10:19 AM by ggrapple. 8 replies.
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  • 01-16-2008 9:45 AM

    • rbellak
    • Not Ranked
    • Joined on 01-16-2008
    • Posts 2
    • Points 8

    Error connecting to Beta of APM

    After installing the beta of the new APM I receive the following message trying to connect to it. 

     

    APM Service Not Available

    Unable to determine business layer endpoint.

    Expand
     Additional Information

    There was no response from the APM Service Engine located at

    Filed under:
    • Post Points: 5
  • 01-16-2008 10:30 AM In reply to

    Re: Error connecting to Beta of APM

     Is there not a server name listed in that error?  I would expect it to be "There was no response from the APM Service Engine located at <ServerName>:<Port>"

     Can you try restarting the "SolarWinds Orion Module Engine" service?

     

    Josh Clark
    SolarWinds Development Team
    • Post Points: 3
  • 01-16-2008 11:11 AM In reply to

    • rbellak
    • Not Ranked
    • Joined on 01-16-2008
    • Posts 2
    • Points 8

    Re: Error connecting to Beta of APM

    No server name listed in the error.  I have restarted the server and still receive the same error.

    • Post Points: 3
  • 01-16-2008 12:10 PM In reply to

    Re: Error connecting to Beta of APM

    Have you tried to run the install again?  Likewise, have you re-run the Configuration Wizard? 

    Denny LeCompte
    Sr. Product Manager, Orion
    SolarWinds
    Austin, TX
    • Post Points: 1
  • 01-16-2008 2:06 PM In reply to

    Re: Error connecting to Beta of APM

    If the problem persists, we would need diagnostics.  To get diagnostics, go to:

     


    C:\Program Files\SolarWinds\Orion\SolarWinds.Diagnostics.exe

     
    Run this executable and send a private message to me with the diagnostics attached.  That'll help us troubleshoot the problem.

     

    Denny LeCompte
    Sr. Product Manager, Orion
    SolarWinds
    Austin, TX
    • Post Points: 1
  • 02-05-2008 3:19 PM In reply to

    • ggrapple
    • Top 500 Contributor
    • Joined on 08-30-2006
    • Posts 13
    • Points 580

    Re: Error connecting to Beta of APM

     I am also getting a strange error on APM now, it happens when I click on the Application name on the summary page. Clicking on the process name does not give me an error and takes me right to the page.

     

    APM Web Site Error

    Conversion failed when converting the varchar value '983f5860-02c6-4b8d-a5f8-29c30635d254' to data type int.

    Expand
     Additional Information
       at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
    at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
    at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
    at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
    at System.Data.SqlClient.SqlDataReader.HasMoreRows()
    at System.Data.SqlClient.SqlDataReader.ReadInternal(Boolean setTimeout)
    at System.Data.SqlClient.SqlDataReader.Read()
    at System.Data.Common.DataAdapter.FillLoadDataRow(SchemaMapping mapping)
    at System.Data.Common.DataAdapter.FillFromReader(DataSet dataset, DataTable datatable, String srcTable, DataReaderContainer dataReader, Int32 startRecord, Int32 maxRecords, DataColumn parentChapterColumn, Object parentChapterValue)
    at System.Data.Common.DataAdapter.Fill(DataSet dataSet, String srcTable, IDataReader dataReader, Int32 startRecord, Int32 maxRecords)
    at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
    at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
    at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet)
    at SolarWinds.Orion.Common.SqlHelper.ExecuteDataSet(SqlCommand command)
    at SolarWinds.APM.BusinessLayer.AlertsDAL.GetActiveAlertsByAppId(Int32 appId)
    at SolarWinds.APM.BusinessLayer.APMBusinessLayerService.GetActiveAlertsForApplication(Int32 appId)

     

    • Post Points: 5
  • 02-05-2008 3:51 PM In reply to

    Re: Error connecting to Beta of APM

    ggrapple:

     I am also getting a strange error on APM now, it happens when I click on the Application name on the summary page. Clicking on the process name does not give me an error and takes me right to the page.

     

    Are you trying to upgrade a Beta?  This is not supported.  You need a new database or you need to drop all the APM tables from Beta.  

    Do you have Orion SP3 installed?  You need SP3. 

    Denny LeCompte
    Sr. Product Manager, Orion
    SolarWinds
    Austin, TX
    • Post Points: 1
  • 02-05-2008 3:56 PM In reply to

    Re: Error connecting to Beta of APM

    Do you have any custom poller alerts triggered right now? 

    Josh Clark
    SolarWinds Development Team
    • Post Points: 3
  • 02-07-2008 10:19 AM In reply to

    • ggrapple
    • Top 500 Contributor
    • Joined on 08-30-2006
    • Posts 13
    • Points 580

    Re: Error connecting to Beta of APM

     Upgrading to sp3 fixed it. It was strange because it worked on sp2 for 2 days then it did that.

    • Post Points: 1
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