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APM 1.0 error

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14 Posts
Points 30
geoffinva3 replied on Fri, Feb 22 2008 10:19 AM
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 yesterday i completed installing the new APM 1.0 module.

Today I am attempting to apply templates to a few devices but I keep receiving the following error after to apply

the template to the device.

Message History
APM Web Site Error
Could not reach JobScheduler service after 3 retries
Expand
 Additional Information

   at SolarWinds.APM.BusinessLayer.JobScheduler.GetPublicKey()
   at SolarWinds.APM.BusinessLayer.ScheduledJobFactory.get_SchedulerPublicKey()
   at SolarWinds.APM.BusinessLayer.ScheduledJobFactory.CreateProcessSNMPMonitor(Component component)
   at SolarWinds.APM.BusinessLayer.ScheduledJobFactory.CreateScheduledJob(Component component)
   at SolarWinds.APM.BusinessLayer.APMBusinessLayerService.CreateAndScheduleApplication(Int32 templateId, Int32 nodeId)
   at SolarWinds.APM.BusinessLayer.APMBusinessLayerService.CreateApplications(List`1 applictionTemplateIds, List`1 nodeIds)

 

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608 Posts
Points 18,771
SolarWinds Employee
josh.clark replied on Fri, Feb 22 2008 10:27 AM
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Is the Solarwinds Orion Job Scheduler service running?  If so, try restarting it. 

Josh Clark
SolarWinds Development Team

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14 Posts
Points 30
geoffinva3 replied on Fri, Feb 22 2008 11:22 AM
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 Hmmm I checked all the services and I don'w even see it listed

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608 Posts
Points 18,771
SolarWinds Employee
josh.clark replied on Fri, Feb 22 2008 11:29 AM
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That's odd.    You should see  "SolarWinds Orion Job Scheduler" listed as a service.  You might try rerunning the Config Wizard and make sure it is listed on the services to configure.  If that still doesn't work, your best bet is to open a support ticket.

Josh Clark
SolarWinds Development Team

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Points 30
geoffinva3 replied on Fri, Feb 22 2008 11:34 AM
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 Thanks I have had alot of trouble with APM it seems there are some install issues. I am reinstalling the job scheduler now. Appreciate your assistance.

 

Geoff Chambers 

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14 Posts
Points 30
geoffinva3 replied on Mon, Feb 25 2008 11:37 AM
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 Thnaks for your help last week. We had to install .Net 3.0 which corrected the problem. I should have read the install readme

 

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