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Config Download Problem

Last post 03-10-2008 8:46 AM by greg@solarwinds.net. 3 replies.
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  • 03-07-2008 6:58 AM

    • Engineer
    • Not Ranked
    • Joined on 03-07-2008
    • Posts 2
    • Points 6

    Config Download Problem

    Can anyone shed light to my problem? In the past I have been able to use the Config Download Tool on the Engineers Toolset but now I am getting "Transfer Failed - Bad File name. No matter what I do I keep  getting this and not able to use this tool. Anyone got any ideas? Thanks.

    • Post Points: 3
  • 03-07-2008 10:06 AM In reply to

    Re: Config Download Problem

     Engineer - It could be that the default name for the file transfer might not be acceptable to your device.  In the Download Config Dialog, we use a macro for the filename, "c:\TFTPRoot\%SysName%.CiscoConfig".  Could you try changing that to something simpler like: "C:\TFTPRoot\testcfg.txt"?

     

    HTH,

    Greg 

    Greg Newman
    SolarWinds Toolset
    • Post Points: 3
  • 03-10-2008 2:41 AM In reply to

    • Engineer
    • Not Ranked
    • Joined on 03-07-2008
    • Posts 2
    • Points 6

    Re: Config Download Problem

    Greg,

     I have tried changing the name to "C:\TFTP-Root\test.txt" but still comes up with "Transfer failed Bad Filename". Funny though, because it was working OK until about 3 weeks ago. I guess the only  thing I haven't tried is to uninstall and reinstall. I am willing to try any other suggestion  before reinstalling.

    • Post Points: 3
  • 03-10-2008 8:46 AM In reply to

    Re: Config Download Problem

     Engineer - Could you please capture the SNMP and TFTP traffic for the attempted transfer and then contact our support folks.  Let them know I asked you to send it in.  We can then get a better picture of what is going on.

    Thanks,

    Greg 

    Greg Newman
    SolarWinds Toolset
    • Post Points: 1
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