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Errors polling Call Manager

Last post 05-23-2008 5:12 PM by GregD. 2 replies.
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  • 05-23-2008 4:53 PM

    • GregD
    • Top 500 Contributor
    • Joined on 05-23-2008
    • Birmingham, AL
    • Posts 30
    • Points 72

    Errors polling Call Manager

    Hi all,

     I've been given our Orion NPM system to manage here at my employer, since I seem to be the only systems-type guy in the Network Operations Center :-)

     

    In my event log I keep getting two errors every 5 minutes, and (not being familiar at all with VOIP) have no idea how to even begin troubleshooting them.  They are:

     

    "Error "Line 1200: Incorrect syntax near 'Laptop'. Line 1227: Incorrect syntax near 'Laptop'. Line 1245: Incorrect syntax near 'Desktop'." while polling Cisco Call Manager(Express) hosted by node ALBHMSUB01 "

     
    and

    "Error "Line 354: Incorrect syntax near 'Laptop'." while polling Cisco Call Manager(Express) hosted by node ALBHMPUB "

     

    The funny thing is, we aren't running Call Manager Express, we're running the full-blown 5.0 version of CCM. :_0 

    I would be happy just to find a way to make the error messages stop (short of deleting the hosts from the database), but if anyone has any ideas on troubleshooting, that would make my day.

     

    Thanks!
     

    "Doing the impossible is kind of fun" --Walt Disney

    ------------------
    Greg Dickinson
    Senior Network Engineer
    Telecom Network Operations
    BBVA Compass
    Filed under:
    • Post Points: 3
  • 05-23-2008 5:07 PM In reply to

    Re: Errors polling Call Manager

     This issue was addressed with VoIP SP1 - "An issue that generated an "Incorrect syntax near 's' while polling CallManager" error is now fixed."

    http://thwack.com/forums/t/7667.aspx

     

     

    Mark Wiggans
    Thwack Moderator
    • Post Points: 3
  • 05-23-2008 5:12 PM In reply to

    • GregD
    • Top 500 Contributor
    • Joined on 05-23-2008
    • Birmingham, AL
    • Posts 30
    • Points 72

    Re: Errors polling Call Manager

    Excellent, thanks!  I'll apply that Tuesday morning, then. 

    "Doing the impossible is kind of fun" --Walt Disney

    ------------------
    Greg Dickinson
    Senior Network Engineer
    Telecom Network Operations
    BBVA Compass
    • Post Points: 1
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