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Can not query domain controllers or firewall devices

Last post 06-16-2008 10:08 AM by paulroth. 7 replies.
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  • 06-12-2008 3:14 PM

    • paulroth
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    • Joined on 02-19-2008
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    • Points 12

    Can not query domain controllers or firewall devices

    I am using the IP Network Browser for the first time.  All my network devices show up except for the Win 2003 Server domain controllers and the hardware firewall devices.  Is anyone else seeing this, or figured out how to make it work?

    • Post Points: 3
  • 06-12-2008 3:43 PM In reply to

    Re: Can not query domain controllers or firewall devices

    paulroth - what do you mean by "not showing up"?  Are they just showing up as IP Addresses? 

    We need SNMP access to the devices to retrieve information from it. 

    Is SNMP configured on these devices? Have you entered correct community strings in the IP Network Browser settings?

     

    --Greg

    Greg Newman
    SolarWinds Toolset
    • Post Points: 3
  • 06-12-2008 4:02 PM In reply to

    • paulroth
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    Re: Can not query domain controllers or firewall devices

    Sorry for not being clearer.  They just show up as IP Adresses.

     SNMP is configured and the community strings used by the browser are correct. 

    Have been working with support but thus far no joy!  I was wondering whether anyone is successfully retrieving information from their Windows domain controllers via SNMP using the Solarwinds tools.  It works fine for my servers that are not domain controllers.

    If I know someone is definitely able to use these tools to query their domain controllers, that is more information to work with.

    • Post Points: 3
  • 06-12-2008 4:07 PM In reply to

    Re: Can not query domain controllers or firewall devices

    Paul - support has contacted me and given me a the capture you sent in... Can you post the result of a download of the sysTable?  It seems that the server is returning "NoSuchName" when we ask for the SysObjectID...

    SNMPv2-MIB:system

    OID     1.3.6.1.2.1.1

    Thanks,

    Greg
     

     

    Greg Newman
    SolarWinds Toolset
    • Post Points: 3
  • 06-13-2008 7:29 AM In reply to

    • paulroth
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    Re: Can not query domain controllers or firewall devices

    Greg,

    I would if I knew how.  I can't access the MIB on that server with any tools.  If you can tell me how to go about getting the sysTable, I will get it to you...

    Paul

    • Post Points: 3
  • 06-13-2008 9:52 AM In reply to

    Re: Can not query domain controllers or firewall devices

    Paul - since most of our tools use the SysObjectID to verify the correct community string,  that would explain why they're not talking to these devices. 

    You can use net-snmp as a command line tool to download MIB information without the SysObjectID requirement -http://www.net-snmp.org

    Do you have a third party SNMP agent running on those boxes?  I am not aware of any Windows SNMP agent not responding to SNMP queries on a correctly configured machine, no matter what it's server role is...

     
    HTH,

    Greg
     

    Greg Newman
    SolarWinds Toolset
    • Post Points: 3
  • 06-13-2008 10:29 AM In reply to

    • paulroth
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    • Points 12

    Re: Can not query domain controllers or firewall devices

    I will give net-snmp a try as soon as I get a chance.  I do not think there is a third party SNMP agent running but will have to verify that.

    Paul

    • Post Points: 1
  • 06-16-2008 10:08 AM In reply to

    • paulroth
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    Re: Can not query domain controllers or firewall devices

    Greg,

     I have been trying to use snmptable to get the info you have requested.  I can not get the syntax correct.  Am trying snmpwalk.  Hope to have better luck with the syntax..

    Paul

    • Post Points: 1
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