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V9 Upgrades - Let's here the stories

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BryanBecker posted on Tue, Jul 1 2008 8:00 AM
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Now that V9 is out I wanted to start a thread on how upgrades from 8.5.X to 9 have been going?  I'm especially interested in people running multiple pollers.

I'm going to wait a could weeks before I upgrade so the bleeding edge folks can work out any issues. ;-)

Good luck.

BB

(5) Orion V9.5 SLX running Web Site
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Mark Wiggans replied on Fri, Aug 8 2008 11:04 AM
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spandey- 

Did you do a migration and then updgrade?

Mark Wiggans Information Development-

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spandey replied on Fri, Aug 8 2008 11:25 AM
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Mark Wiggans:

spandey- 

Did you do a migration and then updgrade?

Migrate and upgrade? Probably not.  I got a new server for the SW App.  Since the new version was availble for download, I downloaded version9.  The server team wanted to also move the database so they moved it to the same server.  Then I installed the software, attached to the db, etc. 

Sarah Pandey WAN Specialist Jefferson County Public Schools, Colorado
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spandey replied on Fri, Aug 8 2008 11:40 AM
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Okay.  Fudge.  I get it.  The database is looking for the old version of the application and since I installed the new right off the bat, thats why it's being all kinds of goofy.  So, I'm going to need to uninstall, get an the 8.5 version and reinstall it.. then upgrade the software.  Ugh! 

Sarah Pandey WAN Specialist Jefferson County Public Schools, Colorado
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Mark Wiggans replied on Fri, Aug 8 2008 11:42 AM
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 When the DB was moved - something did not get synced correctly -

All you need to do is verify which Engine ID these alerts are reflecting in the DB.

Below is a query you can run to update the alerts table in the database. Make sure you stop all services prior to doing this, as otherwise the database changes will not take.
 
First, go to Start -> Programs -> SolarWinds Orion -> Advanced Features -> Orion Service Manager and stop all the Orion services (you can leave SQL, IIS, and COM+ running).
 
Next, go into the database, select the Alerts table, right-click and choose Query.
 
Move the radial button to read/write.
 
Erase the "select" statement written in there.
 
Type in the following query:
 
 Update Alerts
Set EngineID ='2'
Where EngineID ='1'

 
*NOTE: This assumes that your old polling engine was engine ID 1, and your new one is 2. You should be able to determine the engine ID by going to Start -> Programs -> SolarWinds Orion -> Advanced Features -> Monitor Polling Engines.
 
 
This will ensure the change takes place properly.
 
In order for the change to take, you may need to reboot the server. If not, make sure to manually start all the services again

 

Mark Wiggans Information Development-

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spandey replied on Fri, Aug 8 2008 11:45 AM
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Now I feel like I'm flooding the board, but I'm unable to find the original install file I had for version 8.5 and I don't see it on the website.  Do I need to submit a ticket to get an older version?

Sarah Pandey WAN Specialist Jefferson County Public Schools, Colorado
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Mark Wiggans replied on Fri, Aug 8 2008 12:05 PM
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Did you try changing the Alert table engine id>? If that did not work then you should open a ticket.

Mark Wiggans Information Development-

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spandey replied on Fri, Aug 8 2008 12:09 PM
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Mark Wiggans:

Did you try changing the Alert table engine id>? If that did not work then you should open a ticket.

Okay, so I verified that my Polling engine ID is set to 1 and the Engine ID associated with the alerts is 1 so changing it to 2 would not work.  I'll open up the ticket.  Thanks for the info!

Sarah Pandey WAN Specialist Jefferson County Public Schools, Colorado
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Ciag replied on Tue, Sep 2 2008 3:53 AM
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Upgraded yesterday evening, went reasonably smooth, we had plenty of hitches along the way but nothing we hadn't dealt with before and none of them were serious.

Without going into too much detail we had issue with shutting down the NPM Service as it kept restarting, the module engine was deleted, the alerting engine was deleted and the NPM service then kept shutting down.

 I know it may sound like a mess but it wasn't that bad apart from the first issue every other issue we had was solved by the configuration wizard.

 I have trawled through all of our custom properties and alerts and everything seems to be in shape. I hope I'm not speaking too soon, but the upgrade went smoothly, suppose only time will tell if everything that seems ok is ok

 

Regards

Ciaran

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BakerD replied on Tue, Sep 2 2008 7:55 AM
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spandey:

 I've also noticed that my alerting is no longer working. 

Okay, ignore that comment.  I figured out alerting.  The problem was between the chair and the keyboard.

 

 

PEBKAC = Problem Exists Between Keyboard And Chair 

http://en.wikipedia.org/wiki/PEBKAC

 

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irelandt replied on Wed, Jan 7 2009 11:47 AM
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I just installed NPM 9.1 SP3 on my Primary and attempted to install it on the Hot Standby system, but the install fails.

Now I too am recieving the false "APM Service Started" message and my events that show NPM restarted on my Hot Standby system. However from what I can tell nothing is restarting on the Hot Standby.

Any advise is appreciated as to how to fix this and get SP3 installed correctly on the Hot Standby. 

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bshopp replied on Wed, Jan 7 2009 12:44 PM
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irelandt,

Please open a support ticket and include the diagnostics to troubleshoot and resolve.

Brandon Shopp - Product Manager Orion NPM, Network Atlas and LANSurveyor

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crwchief6 replied on Thu, Jul 2 2009 4:28 PM
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I just upgraded to newest 9.5 version and I just want to say finally there is an icon for SSH on the integrationicons menu. Everytime I would upgrade I would have to

 reconfigure for SSH however we use SSH version 2 and the link for SSH is ssh:\\ For version 2 it must be ssh2:\\ so I had to change the integrationicon file but

at least all I had to do was add the 2 after ssh and now it works great. Just thought I would put my 2 cents worth in.

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