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Basic Question - how do i register

Last post 09-26-2008 5:05 AM by kevin2me. 5 replies.
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  • 07-24-2008 6:04 AM

    Basic Question - how do i register

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    Hi,

     Bit of a stupid question, but how do i register? I have been given a serial number by my company for the engineer's toolset. I've downloaded the eval version but for the life of me i cant find where to put in the reg key to turn it into the full version. Thanks in advance
    • Post Points: 3

  • 07-24-2008 6:21 AM In reply to

    Re: Basic Question - how do i register

    Reply

     here are the steps-

    http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=753

     

    Mark Wiggans
    Thwack Moderator
    • Post Points: 3

  • 09-19-2008 1:08 AM In reply to

    • vturello
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    Re: Basic Question - how do i register

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    Hi guys,

    I am trying to unregister then reregister on a new machine, however, i am receiving the communication error pop up box. I have tried to do it via our proxy and without to make sure but with no luck.

    Anyone got any ideas? 
    • Post Points: 3

  • 09-19-2008 4:44 AM In reply to

    • kevin2me
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    • Joined on 04-01-2008
    • Cork
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    Re: Basic Question - how do i register

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    Hello,

    You will have to ring/email Customer Services Directly to reset this for you: customerservice@solarwinds.com


    Or please use our ticket system by filling out the online form here:http://www.solarwinds.net/support/ticket

     

    Just Make sure you give us your Solarwinds Account Number and HostName of Machine you what license removed off.

    Kevin Twomey • CCNA • SolarWinds • EMEA Technical Support - Cork, Ireland
    • Post Points: 3

  • 09-25-2008 10:33 PM In reply to

    • vturello
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    Re: Basic Question - how do i register

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    Thanks Kevin2me, just another quick one, where do the log files sit?

    I ask this because i would like to keep them on a seperate partition, also how do you change the location in the applications.

    Cheers 
    • Post Points: 3

  • 09-26-2008 5:05 AM In reply to

    • kevin2me
    • Top 200 Contributor
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    • Joined on 04-01-2008
    • Cork
    • Posts 40
    • Points 73

    Re: Basic Question - how do i register

    Reply

    Hello,

    Which logs files are you referring to? There is a section in Admin Guide about Backing Up or Migrating your Toolset Implementation.

    Are you referring to your whole Toolset or Logs from one Particular Tool?

    Kevin Twomey • CCNA • SolarWinds • EMEA Technical Support - Cork, Ireland
    • Post Points: 1
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