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SSH Login Failure - Dell Powerconnect

Last post 08-26-2008 2:35 PM by ScottL. 2 replies.
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  • 08-26-2008 1:17 PM

    • ScottL
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    • Joined on 08-26-2008
    • Posts 4
    • Points 6

    SSH Login Failure - Dell Powerconnect

    I recently began evaluating Cirrus for a possible wide deployment.  We use several models of Cisco routers and switches, and so far I haven't encountered any trouble with these.  However, we use a large number of Dell Powerconnects (3424, 3524, and 5324 for the most part) that I am having login issues when using SSH.  If I change these switches to telnet (after enabling telnet on the switch of course) the login works.  Using telnet long term is not an option, and this may be a deciding factor whether to purchase.

     When adding a new node for a Dell Powerconnect I consistently get 'bad password' when verifying the login.  While logged in to monitor what the switch is seeing, the connection is rejected.  At this point I don't know if there are recommended SSH configurations on the Dell side that I can use, but if so I'd be very interested in a sample that works for others.  Alternatively, if there are any options I am not seeing in Cirrus itself other than basic credentials and SSH version I wouldn't mind being pointed in the right direction.

     Thanks in advance for any advice.

    • Post Points: 3
  • 08-26-2008 2:10 PM In reply to

    Re: SSH Login Failure - Dell Powerconnect

    ScottL, we'd be happy to work with you to get SSH up and running on your Dell devices.   To start, it would be helpful if you could post a session trace for the SSH download on those devices:

    1) In Cirrus console, navigate to File > Settings > Session Tracing to enable session tracing

    2) Perform an SSH download on the failing device.   Maybe do a verify login before for good measure.

    3) Go to <install dir>\Configuration Management\Session-Trace and copy and paste the session trace into your post

    If you're more comfortable emailing the session trace, you can send me a private message instead.  Are you currently working with someone on our sales engineering team?  I want to ensure they're in the loop.

    Chris LaPoint
    Sr. Product Manager
    NCM (Cirrus), ipMonitor, LANsurveyor
    SolarWinds
    Austin, TX
    • Post Points: 3
  • 08-26-2008 2:35 PM In reply to

    • ScottL
    • Not Ranked
    • Joined on 08-26-2008
    • Posts 4
    • Points 6

    Re: SSH Login Failure - Dell Powerconnect

    Thanks for the quick response.  I've sent a PM with the requested session trace.

     

    • Post Points: 1
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