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How to un-install NTA trial

Last post 09-05-2008 6:40 by Mark Wiggans. 6 replies.
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  • 08-27-2008 12:53 PM

    • npereira
    • Top 100 Contributor
    • Joined on 05-28-2008
    • Posts 71
    • Points 179

    How to un-install NTA trial

    How do you remove/un-install the NTA trial version without screwing up the NPM website?

    • Post Points: 3
  • 08-27-2008 12:59 PM In reply to

    • mcbridea
    • Top 25 Contributor
    • Joined on 03-24-2008
    • Austin, TX
    • Posts 282
    • Points 636
    • Moderator
      SolarWinds Employee

    Re: How to un-install NTA trial

    Are you seeing a specific issue with the uninstall?

    Andy McBride
    Product Manager
    SolarWinds
    • Post Points: 3
  • 08-27-2008 1:42 PM In reply to

    • npereira
    • Top 100 Contributor
    • Joined on 05-28-2008
    • Posts 71
    • Points 179

    Re: How to un-install NTA trial

    yesterday I had to re-install my NPM because some information was left in the NPM website, and I could not log in. It had to do with some exceptions cause by reminances of NTA.

     So what is the correct procedure to remove NTA competly as the docs don't indicate how to remove/un-install this app.

    • Post Points: 1
  • 08-27-2008 1:58 PM In reply to

    • npereira
    • Top 100 Contributor
    • Joined on 05-28-2008
    • Posts 71
    • Points 179

    Re: How to un-install NTA trial

    Ok so here is what I did:

     1) Ran the Configuration Wizard and UN-selected the Netflow line.

    2) un-installed the Orion Netflow analyzer application from Add Remove programs

    3) re-ran the Configuration Wizard and netflow was not there.

    Now, when I try to login to Orion NPM website I get this VERY NASTY error and can't go in....  How do I fix this?

       

    Orion Website Error

    An error has occurred with the Orion website.

    Additional Information

    System.Web.HttpParseException: Could not load file or assembly 'SolarWinds.Netflow.Web.Chart, Version=3.0.0.0, Culture=neutral, PublicKeyToken=9510c4feb7bb16f7' or one of its dependencies. The system cannot find the file specified. ---> System.Web.HttpParseException: Could not load file or assembly 'SolarWinds.Netflow.Web.Chart, Version=3.0.0.0, Culture=neutral, PublicKeyToken=9510c4feb7bb16f7' or one of its dependencies. The system cannot find the file specified. ---> System.IO.FileNotFoundException: Could not load file or assembly 'SolarWinds.Netflow.Web.Chart, Version=3.0.0.0, Culture=neutral, PublicKeyToken=9510c4feb7bb16f7' or one of its dependencies. The system cannot find the file specified.
    File name: 'SolarWinds.Netflow.Web.Chart, Version=3.0.0.0, Culture=neutral, PublicKeyToken=9510c4feb7bb16f7'
       at System.Reflection.Assembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)
       at System.Reflection.Assembly.nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)
       at System.Reflection.Assembly.InternalLoad(AssemblyName assemblyRef, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
       at System.Reflection.Assembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
       at System.Reflection.Assembly.Load(String assemblyString)
       at System.Web.Configuration.CompilationSection.LoadAssembly(String assemblyName, Boolean throwOnFail)
       at System.Web.UI.TemplateParser.LoadAssembly(String assemblyName, Boolean throwOnFail)
       at System.Web.UI.MainTagNameToTypeMapper.ProcessTagNamespaceRegistrationCore(TagNamespaceRegisterEntry nsRegisterEntry)
       at System.Web.UI.MainTagNameToTypeMapper.ProcessTagNamespaceRegistration(TagNamespaceRegisterEntry nsRegisterEntry)
       at System.Web.UI.BaseTemplateParser.ProcessDirective(String directiveName, IDictionary directive)
       at System.Web.UI.TemplateControlParser.ProcessDirective(String directiveName, IDictionary directive)
       at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)
    
    WRN: Assembly binding logging is turned OFF.
    To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
    Note: There is some performance penalty associated with assembly bind failure logging.
    To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
    
       --- End of inner exception stack trace ---
       at System.Web.UI.TemplateParser.ProcessException(Exception ex)
       at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)
       at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)
       --- End of inner exception stack trace ---
       at System.Web.UI.TemplateParser.ProcessException(Exception ex)
       at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)
       at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)
       at System.Web.UI.TemplateParser.ParseFile(String physicalPath, VirtualPath virtualPath)
       at System.Web.UI.TemplateParser.ParseInternal()
       at System.Web.UI.TemplateParser.Parse()
       at System.Web.Compilation.BaseTemplateBuildProvider.get_CodeCompilerType()
       at System.Web.Compilation.BuildProvider.GetCompilerTypeFromBuildProvider(BuildProvider buildProvider)
       at System.Web.Compilation.BuildProvidersCompiler.ProcessBuildProviders()
       at System.Web.Compilation.BuildProvidersCompiler.PerformBuild()
       at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath)
       at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
       at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
       at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath)
       at System.Web.UI.TemplateControl.LoadControl(String virtualPath)
       at Orion_ResourceContainer.ResourcePlaceHolder_DataBind(Object sender, EventArgs e)
       at System.Web.UI.Control.OnDataBinding(EventArgs e)
       at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
       at System.Web.UI.Control.DataBind()
       at System.Web.UI.Control.DataBindChildren()
       at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
       at System.Web.UI.Control.DataBind()
       at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)
       at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource)
       at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e)
       at System.Web.UI.WebControls.Repeater.DataBind()
       at System.Web.UI.Control.DataBindChildren()
       at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
       at System.Web.UI.Control.DataBind()
       at System.Web.UI.Control.DataBindChildren()
       at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
       at System.Web.UI.Control.DataBind()
       at Orion_ResourceContainer.DataBind()
       at Orion_SummaryView.OnInit(EventArgs e)
       at System.Web.UI.Control.InitRecursive(Control namingContainer)
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest()
       at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)
       at System.Web.UI.Page.ProcessRequest(HttpContext context)
       at ASP.orion_summaryview_aspx.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    SolarWinds Orion Network Performance Monitor 9.0 SP2 © 1995-2008 All Rights Reserved

     

    • Post Points: 3
  • 08-27-2008 2:17 PM In reply to

    Re: How to un-install NTA trial

    To remove NTA you need to do the following:

    • Uninstall NTA
    • Delete the c:\inetpub\solarwinds directory
    • Rerun the Website portion of the config wizard

    That should get rid of NetFlow that it is making your website unusable.

    Mark Wiggans
    Thwack Moderator
    • Post Points: 3
  • 09-04-2008 10:26 PM In reply to

    • rsprim
    • Top 500 Contributor
    • Joined on 01-26-2008
    • Posts 23
    • Points 55

    Re: How to un-install NTA trial

    Mark,

    How do you get rid of the NTA fields added to the Netperfmon database?

    Robert

    • Post Points: 3
  • 09-05-2008 6:40 In reply to

    Re: How to un-install NTA trial

    rsprim:

    Mark,

    How do you get rid of the NTA fields added to the Netperfmon database?

    Robert

     

    If you are trying to delete all of the NetFlow data from your database the easiest way is to stop both of the NetFlow services on your Orion server, open the Database Manager and expand the NetPefMon database tree. Double click on the FlowStats table and click on "Query". Clear the contents of the query window, select "Read-Write (Results can be edited) and type "TRUNCATE table FlowStats" into the query window and click on "refresh". This should remove the NetFlow data from your database.

    Mark Wiggans
    Thwack Moderator
    • Post Points: 1
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