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NCM v5 - FAQ for existing Cirrus customers

Last post 11-04-2008 3:21 PM by chris.lapoint. 17 replies.
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  • 08-27-2008 3:30 PM

    NCM v5 - FAQ for existing Cirrus customers

    Hi all,

    I want to clarify some answers to some questions that have been posed by Cirrus customers regarding the release of Orion NCM v5 (previously Cirrus).

    ========

    Q: I own Cirrus today.  Will I have to pay for Orion NCM v5?

    A: If you are a Cirrus customer with current maintenance, you will get Orion Network Configuration Manager v5 at no additional cost when it is released on 9/29. 

    =========

    Q: I also own Orion NPM and I'd like the NCM integration.  Will I have to pay for that?  Where can I see it?   

    A: If you are a Cirrus customer with current maintenance, you will get the NCM integration for Orion NPM at no additional cost when it is released on 9/29.  You can see it here:http://oriondemo.solarwinds.com/

    =========

    Q: Before I upgrade, is there a place where I can check out the new NCM website?

    A: http://orionncmdemo.solarwinds.com/

    We hope you like what you see.  We're trying to deliver the best network management software on earth, so don't hesitate to let us know what you think of this new release! 

    Thanks,

    -Chris

    Chris LaPoint
    Sr. Product Manager
    NCM (Cirrus), ipMonitor, LANsurveyor
    SolarWinds
    Austin, TX
    • Post Points: 5
  • 08-28-2008 9:37 In reply to

    • cnorborg
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    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

     I think one thing most users (definitely myself) would be interested in is how security (ie: roles/permissions) is delegated.  How flexible it is.   The online demo doesn't allow you in to look at things, and there isn't much explanation on the website beyond a screen capture that looks promising.  Will you be publishing additional documentation on how this is implemented and maybe even what future plans might be in store for this?

    Craig Norborg
    Senior Network Analyst
    Robert Bosch Corporation
    • Post Points: 5
  • 08-28-2008 9:48 In reply to

    • iainskwatt
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    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

    This is top news. Just looking at the demo now, very happy, and looking forward to this, it's exactly the direction  Cirrus needed to go. Top marks!

     

    Just a few questions:

    Will this now be using one database or will it still be keeping them separate?

    How does the upgrade work, obviously having cirrus for nearly a year now I have a lot of data? I assume the data wont be lost but my Orion database does have a lot of different nodes that my Cirrus database doesn't. I'm just interested to see how this will work.

    And also if I add nodes to Orion I have to then import to Cirrus, will this still continue or will I have an option to import to Cirrus, if they are to be separate databases still?

    Iain Watt
    Network Engineer
    Coventry University
    • Post Points: 5
  • 08-28-2008 10:36 In reply to

    • dakaix
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    • Joined on 09-15-2007
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    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

     Agreed - glad to see the rapid improvement in Cirrus! One thing I can't seem to find however, now that you can run reporting and comparisons via a web console - where can I edit the configuration via the web? Otherwise, it seems an odd option to leave out - it being the core use of Cirrus!

    • Post Points: 3
  • 08-28-2008 11:01 In reply to

    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

    cnorborg:
    I think one thing most users (definitely myself) would be interested in is how security (ie: roles/permissions) is delegated.  How flexible it is.   The online demo doesn't allow you in to look at things, and there isn't much explanation on the website beyond a screen capture that looks promising.  Will you be publishing additional documentation on how this is implemented and maybe even what future plans might be in store for this?
     

    For v5, the website is primarily focused on reporting so you can give users access to the website or not.  This access can be granted separately from access to the Windows client.   If you have Orion NPM, then you can restrict access through views and node limitations to the integrated NCM resources. 

    As far as future plans, we are going to continue to move very quickly.  We expect to add website-base upload/download in the next release along with more granular permissions and roles.   

    Chris LaPoint
    Sr. Product Manager
    NCM (Cirrus), ipMonitor, LANsurveyor
    SolarWinds
    Austin, TX
    • Post Points: 1
  • 08-28-2008 11:04 In reply to

    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

    dakaix:
     Agreed - glad to see the rapid improvement in Cirrus! One thing I can't seem to find however, now that you can run reporting and comparisons via a web console - where can I edit the configuration via the web? Otherwise, it seems an odd option to leave out - it being the core use of Cirrus!
     

    We absolutely agree with you.  We're moving as quickly as we can to integrate upload/download and other config management tasks into the website into the next release.  We've already started on this effort, but it won't make 5.0.

    Chris LaPoint
    Sr. Product Manager
    NCM (Cirrus), ipMonitor, LANsurveyor
    SolarWinds
    Austin, TX
    • Post Points: 1
  • 08-28-2008 11:07 In reply to

    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

    iainskwatt:
    This is top news. Just looking at the demo now, very happy, and looking forward to this, it's exactly the direction  Cirrus needed to go. Top marks!
     

    Thanks, we appreciate the positive feedback.   We realize we're not done yet and will continue to bring more and more functionality over time into the new website.

    iainskwatt:
    Will this now be using one database or will it still be keeping them separate?
     

    NCM will still leverage it's own database, but we've included a NPM import job which will allow you to keep your nodes in synch.  That is, if you add a node or change a custom property through NPM, those changes will be automatically imported in NCM.

    iainskwatt:
    How does the upgrade work, obviously having cirrus for nearly a year now I have a lot of data? I assume the data wont be lost but my Orion database does have a lot of different nodes that my Cirrus database doesn't. I'm just interested to see how this will work.

    The Cirrus v4 -> NCM v5 upgrade should be competely seamless.  Since we've opted to keep the database separate for now, the upgrade shouldn't be any different than upgrading from Cirrus v3.5.1 -> Cirrus 4

    Chris LaPoint
    Sr. Product Manager
    NCM (Cirrus), ipMonitor, LANsurveyor
    SolarWinds
    Austin, TX
    • Post Points: 3
  • 09-12-2008 7:00 In reply to

    • Ciag
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    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

    chris.lapoint:
    That is, if you add a node or change a custom property through NPM, those changes will be automatically imported in NCM

     

     Just a quick question on that statement which I feel important to ask.

    If I remove a device from NPM will it?

    1. automatically be removed from NCM,

    2. will I be given an option to remove it from NCM too

    3. or will I still have to go into NCM and manually delete it

    Thanks

    Ciag

    • Post Points: 3
  • 09-12-2008 4:46 PM In reply to

    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

    Good question.   Currently, the answer is #3.   Orion NPM DB is considered a source, but not the system of record.   In other words, you might have nodes in NPM that you don't have in NCM and vice-versa.   We are working towards a converged record of nodes, but that is not in v5.

    Chris LaPoint
    Sr. Product Manager
    NCM (Cirrus), ipMonitor, LANsurveyor
    SolarWinds
    Austin, TX
    • Post Points: 7
  • 09-15-2008 4:46 In reply to

    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

    Hi there,

    We have just purchased Cirrus. Should we start our deloyment with v.4 or hold on a few weeks for the v5 release? Can you advise what your recommendation is?

    TIA.

    • Post Points: 3
  • 09-15-2008 5:09 In reply to

    • iainskwatt
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    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

    Hello Brian,

    As reported above the upgrade from 4 to 5 should be seemless so any work you do now will be carried over to the new version.

     In my opinion, if you've got the time planned to started adding your devices and start to configure cirrus how you want it then don't put it off, you might not get the time back, if your work place is anything like mine you'll know what I mean!

     

    Iain Watt
    Network Engineer
    Coventry University
    • Post Points: 3
  • 09-16-2008 5:11 In reply to

    • Ciag
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    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

    iainskwatt:
    if you've got the time planned to started adding your devices and start to configure cirrus how you want it then don't put it off, you might not get the time back, if your work place is anything like mine you'll know what I mean!

     

    I would agree as we only started setting up Cirrus this week. We had the time scheduled so it was important to us that we make use of it. Plus when NCM comes out if the upgrade goes as smoothly as the our latest Orion upgrade went, then it shouldn't take much more than an hour to switch over

    • Post Points: 1
  • 09-29-2008 5:50 PM In reply to

    • pserwe
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    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

    The only issue I have with a converged database is that I license Cirrus differently than I license Orion, and I have no plans to have Cirrus licensed for the same amount of nodes I have Orion licensed for at any point in the future.  I would hate to be forced to have matching licenses, so care needs to be taken to keep the licensing separate.


    Peter

    • Post Points: 3
  • 09-30-2008 8:56 In reply to

    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

    We've got you covered here.  We plan to keep licensing separate from architecture for NCM and NPM (similar to NPM and APM)..

    Chris LaPoint
    Sr. Product Manager
    NCM (Cirrus), ipMonitor, LANsurveyor
    SolarWinds
    Austin, TX
    • Post Points: 1
  • 10-03-2008 1:59 PM In reply to

    • jp
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    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

    Chris,
    How are custom properties handled within the Orion NPM database as the 'source' ?
    If, for instance, I updated an IP address, or address in Orion NPM, will that also be updated in NCM, or will I have to continue running my own SQL to make that work?

    My opinions are of my own, and not those of my employers
    • Post Points: 3
  • 11-04-2008 3:01 PM In reply to

    • brn5336
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    Re: NCM v5 - FAQ for existing Cirrus customers

     Can the new NCM be installed as a stand alone product similar to Cirrus?  With Cirrus I was able to install in on a server separate from my ORION NPM server.

    • Post Points: 3
  • 11-04-2008 3:17 PM In reply to

    Re: NCM v5 - FAQ for existing Cirrus customers

    brn5336:

     Can the new NCM be installed as a stand alone product similar to Cirrus?  With Cirrus I was able to install in on a server separate from my ORION NPM server.

     

    It can still be installed standalone on a separate server from NPM.   There are 2 components to NCM (Cirrus):

    1. NCM server - desktop application, information service, website

    2. NCM integration module - this must be installed on NPM server.  this installs resources that retrieve data remotely from NCM using the information service

    Chris LaPoint
    Sr. Product Manager
    NCM (Cirrus), ipMonitor, LANsurveyor
    SolarWinds
    Austin, TX
    • Post Points: 1
  • 11-04-2008 3:21 PM In reply to

    Re: NCM v5 pre-announcement - FAQ for existing Cirrus customers

     

    jp:
    How are custom properties handled within the Orion NPM database as the 'source' ?
    If, for instance, I updated an IP address, or address in Orion NPM, will that also be updated in NCM, or will I have to continue running my own SQL to make that work?

    NCM will still leverage it's own database, but we've included a NPM import job which will allow you to keep your nodes in synch.  That is, if you add a node or change a custom property through NPM, those changes will be automatically imported in NCM.

    You'll need to map custom attributes in NPM to corresponding custom attributes in NCM when configuring the NPM import job.   See admin guide for details on how to setup the NPM import job.

    Chris LaPoint
    Sr. Product Manager
    NCM (Cirrus), ipMonitor, LANsurveyor
    SolarWinds
    Austin, TX
    • Post Points: 1
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