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Netflow Service Stopping

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Answered (Verified) This post has 1 verified answer | 5 Replies | 0 Followers | 578 Views


32 Posts
Points 89
Jordinho posted on Mon, Jun 29 2009 11:26 PM
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Hi there,

All of a sudden today the netflow service will not start. When it starts, it stops and leaves the below error:

Event Type:    Error
Event Source:    NetFlowService
Event Category:    None
Event ID:    0
Date:        30/06/2009
Time:        2:11:16 PM
User:        N/A
Computer:    ***********
Description:
Critical error in NetFlow listener: The given key was not present in the dictionary.

I am running Netflow 3.1.0.0, I have just installed the last service pack for .net framework 3.5 and still not working.

My next step is to upgrade the 2005 SQL box to SP3...

But why all of a sudden has this started happening?

Any ideas?

 

 

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Answered (Verified) Verified Answer


32 Posts
Points 89
Answered (Verified) Jordinho replied on Tue, Jun 30 2009 7:23 PM
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Verified by mcbridea

Hey There,

i was given a file from solarwinds support to replace the SolarWinds.Orion.NetFlow.dll

Its now working great!

  • | Post Points: 1

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1,000 Posts
Points 5,477
SolarWinds Certified Professional
Yann replied on Tue, Jun 30 2009 6:04 AM
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Hi,

Further information from this error should be available in the \Program Files\SolarWinds\Orion\NetFlowTrafficAnalysis\swdebug.log.x files

Feel free to share the latest swdebug.log file in the thread so that anyone can help troubleshooting this.

Thanks,

Yann

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32 Posts
Points 89
Jordinho replied on Tue, Jun 30 2009 4:38 PM
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swdebug.zip

File attached

 

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32 Posts
Points 89
Answered (Verified) Jordinho replied on Tue, Jun 30 2009 7:23 PM
rated by 0 users
Verified by mcbridea

Hey There,

i was given a file from solarwinds support to replace the SolarWinds.Orion.NetFlow.dll

Its now working great!

  • | Post Points: 1

105 Posts
Points 3,143
bbusbey replied on Wed, Jul 15 2009 12:00 PM
rated by 0 users

I'm getting the same error, started yesterday.

 

BBusbey EPCO, Inc.

Orion SLX 9.1 SP3 - Hot Standby - NetFlow 3.1 - VOIP - APM

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4,028 Posts
Points 17,692
Moderator
SolarWinds Employee
denny.lecompte replied on Wed, Jul 15 2009 7:32 PM
rated by 0 users

Bruce,

Have you opened a Support ticket for your issue?

Denny LeCompte
Director of Product Management
SolarWinds
Austin, TX

follow me on Twitter

  • | Post Points: 1
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