I just updated to ToolSet V9.2 and have also run the Toolset update.Now when I use the Cisco tools, Viewer, Upload and Download, the configuration files are having blocks of data added to the end of the files.If I download a file and make a change and then upload the filethen file has my change plus the previous data added to the end of the file.I've created a new configuration file and uploaded it to the startup configuration. If I then download the startup configuration file I get the file with data from the running file added on the end.
Anyone have idea's?
Hi Leonard, thanks for your post. If you could post more details regarding the before and after of your configurations, we maybe be able to troubleshoot further here. However, I would also suggest opening a support ticket on this one so we can get this to dev for reproduction in-house.
I already have a ticket open with support. Here is the end of the config file I uploaded.
control-plane
!
line con 0
line vty 0 4
login local
transport input ssh
line vty 5 15
ntp clock-period 36029254 ntp server 10.14.1.1 key 0 prefer
end
Here is what downloads from the switch:
ntp clock-period 36029241
ntp server 10.14.1.1 key 0 prefer
ane
ntp clock-period 36029254
254
rver community CO_public RO
snmp-server community CO_admin RW
snmp-server location DNC1
snmp-server contact Leonard Gallatin
login
ntp clock-period 36029248
Hey Leonard - Can I get some more information regarding the steps to get this to occur?
After selecting "upload config", are you selecting "entire config" or "selected text"?
When prompted, are you selecting "merge with currently running config" or "overwrite Startup..."
When re-downloading to verify, what config are you selecting: "currently running" or "startup".
Sorry for all the questions, but I am still trying to understand the problem. :)
Thanks,
Greg
I'm uploading the entire config and overwriting the startup. I then download the startup config and that is when I see the added data.
If I look at the startup config, show config, on the switch with a SSH connection I also see the added data.
Leonard - We are having trouble replicating your issue. I am going to have a TS representative contact you. To give me a head start, would you be willing to capture the SNMP and TFTP Traffic, and the contents of your TFTP Root folder? If so, I'll have the TS rep instruct you where to send it.
Thanks
I have a Wireshark capture that I can send but will not be available to send until March12, 08.
That's alright, seeing as though we can't find your support ticket. When you are able to send it in, please reference the ticket number so we can keep everything together.
Thanks!
Here is the support case.
Update for Case #36064 - "Cisco Config Viewer"
I need to know where to send the file.
The upload instructions will be in the support ticket.
Here what I've tested today.
On a new Cisco 3560G switch, I built a configuration file by command line. There was no file for this switch in the TFTP root. I first ran the Cisco tool viewer to download the running configuration file. This looked correct. I then downloaded the startup file and it had the added lines.
I ran the download of the startup file twice more and each time the last 16 lines of the configuration file are added to the end of the file.
When I show the startup file in command line the file is clean.
Update.
After meeting with support and they saw the steps that caused the issue, it appears to be a buffer flushing issue. They are working on a Hot fix for this.
The steps that caused the issueare as follows:
From the Cisco Veiwer tool if you download a config and then download agian without exiting the program there are lines added to the last download. Each download addeds these lines until you exit.
Thanks for the help on trouble shooting this.