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Config Download Problem

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Engineer posted on Fri, Mar 7 2008 6:58 AM
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Can anyone shed light to my problem? In the past I have been able to use the Config Download Tool on the Engineers Toolset but now I am getting "Transfer Failed - Bad File name. No matter what I do I keep  getting this and not able to use this tool. Anyone got any ideas? Thanks.

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SolarWinds Employee
Answered (Verified) greg@solarwinds.net replied on Tue, Feb 9 2010 8:18 AM
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Verified by MarieB

John - WE have made many changes to the TFTP server since 10.2, might be worth a try to upgrade (we are currently at v10.5).

If your maintenance is current, there is no cost to get the latest version...

HTH,

Greg

Greg Newman SolarWinds Toolset

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SolarWinds Employee
greg@solarwinds.net replied on Fri, Mar 7 2008 10:06 AM
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 Engineer - It could be that the default name for the file transfer might not be acceptable to your device.  In the Download Config Dialog, we use a macro for the filename, "c:\TFTPRoot\%SysName%.CiscoConfig".  Could you try changing that to something simpler like: "C:\TFTPRoot\testcfg.txt"?

 

HTH,

Greg 

Greg Newman SolarWinds Toolset

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Points 8
Engineer replied on Mon, Mar 10 2008 2:41 AM
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Greg,

 I have tried changing the name to "C:\TFTP-Root\test.txt" but still comes up with "Transfer failed Bad Filename". Funny though, because it was working OK until about 3 weeks ago. I guess the only  thing I haven't tried is to uninstall and reinstall. I am willing to try any other suggestion  before reinstalling.

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SolarWinds Employee
greg@solarwinds.net replied on Mon, Mar 10 2008 8:46 AM
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 Engineer - Could you please capture the SNMP and TFTP traffic for the attempted transfer and then contact our support folks.  Let them know I asked you to send it in.  We can then get a better picture of what is going on.

Thanks,

Greg 

Greg Newman SolarWinds Toolset

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1 Posts
Points 3
JohnSav replied on Tue, Feb 9 2010 7:02 AM
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Has anyone come up with an answer to this? I have the same problem. After a computer crash and a reload of the software I come up with the same "Transfer Failed - Bad File name". I've attempted the proposed solutions listed here. I'm using 10.2 on a XP SP3 machine. Any help would be appriciated.

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581 Posts
Points 2,427
SolarWinds Employee
Answered (Verified) greg@solarwinds.net replied on Tue, Feb 9 2010 8:18 AM
rated by 0 users
Verified by MarieB

John - WE have made many changes to the TFTP server since 10.2, might be worth a try to upgrade (we are currently at v10.5).

If your maintenance is current, there is no cost to get the latest version...

HTH,

Greg

Greg Newman SolarWinds Toolset

  • | Post Points: 21
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