in More Search Options

Help locating some Orion NPM HTML formatting

Last post 06-18-2007 10:57 AM by floyd.may. 1 replies.
Page 1 of 1 (2 items)
Sort Posts:
  • 06-18-2007 10:29 AM

    Help locating some Orion NPM HTML formatting

    Solarwinds support is unwilling to provide assistance in adjusting the HTML front-end of their 8.1 product, even though the solution is sold with a key feature of:

    -----------

    Fully Customizable Web Views

    User views can be customized with a unique filtered view and a unique toolbar. Select predefined views or create your own new views of your network. Pages can be customized with individual corporate styles. View Customizing Views and Toolbars Video Tutorial

    -----------
     
    In Orion NPM 8.1, Solarwinds added in a table column and image to the left of the menu bar, including a "Title.Views.gif" image, which I wish to remove and support is unwilling to identify where the <TD> column is being generated.  The code in question is below:

    <td class="NavBarMenu" height="23" width="65" align="right"><img src="/NetPerfMon/NavBar/Title.Views.gif"></td>

    I have created a separate "Title.Views.gif" to be a 1x1 pixel, transparent image, but the "width=65" creates considerable space I wish to remove.
    (see attached screenshot).
    I want to resolve the near 1" worth of blank space to the left of "Status" and can do so by either removing the applicable <td></td> table colums,
    or modifying the existing table parameters and decreasing the width from "65" to something more appropriate, such as "10".
    I do not need HTML coding assistance, I just need to know WHERE this portion of the code is called from. Otherwise, I am going to be forced
    to attempt to deploy some CSS trickery and use negative margins on my text menu, in an attempt have it displayed over top of the
    offending/useless TD table area.

    When I attempted to solicit support for this information, I was advised the following:

    I have discussed this issue with our VP of Engineering and have the following points to share on this issue:

    1. We do provide the ability for our users to customize their web consoles

    2. We reserve the right to change “our” web console code at any time, which may break customer customization

    3. We do not support or assist customers with their custom coding activities beyond showing them where they can learn how to do it.

    4. We have a partner (Corona) which we can refer our customers to if they would like assistance with Orion customization

    This case has been closed as we will be unable to provide further assistance on this issue.

     

     

    As Solarwinds is unwilling to assist, can anyone else help me identify where this very annoying table column can be found?  I've manually searched through dozens and dozens of .asp files and I cannot locate the source.  I have been completely dissatisfied with Solarwinds support in this matter.  It was already painful to determine all their CSS variables they renamed in 8.1, changing such items as "ViewHeader" to "HeaderBar", completely hosed up their "fully customizable web views" their product is revered for.  In 8.1, they renamed a dozen or so CSS stylesheet items.  Locating the "Title.Views.gif" table is my only outstanding item.

    I would appreciate any information the community can provide, considering Solarwinds have refused to answer this question.

    Thanks in advance.


    • Post Points: 3
  • 06-18-2007 10:57 AM In reply to

    Re: Help locating some Orion NPM HTML formatting

     Chris,

     I apologize for your frustration in locating the information that you need WRT customizing your Orion website.  Unfortunately, the code that generates the HTML markup for the header bar is not in any of the ASP files.  This HTML is generated programmatically in our COM+ application, which cannot be customized.

    This is a topic which has frustrated me as well, and I am actively developing a solution to this problem.  I cannot say how long it will be until we deploy these website changes to our customers.  In the meantime, you may have to resort to CSS trickery to solve your layout problem.  Website customizability is definitely a priority for us, and we have been identifying scenarios (like yours) where the HTML/CSS markup isn't completely visible to our customers and planning for their elimination.  Specifically, we're trying to eliminate inline styles and HTML generation within non-customer-visible code.


     

    Floyd May
    Toolset Software Engineer
    SolarWinds
    • Post Points: 1
Page 1 of 1 (2 items)