Orion error detail-timeout expired website crashes

Has anyone seen this issue before??

Event Type: Warning
Event Source: SyslogService
Event Category: None
Event ID: 1026
Date:  10/23/2007
Time:  11:47:29 AM
User:  N/A
Computer: NETMON2
Description:
There was an error updating the Engine Keep alive record
Error Detail-Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

Event Type: Warning
Event Source: TrapService
Event Category: None
Event ID: 1026
Date:  10/23/2007
Time:  2:08:52 PM
User:  N/A
Computer: NETMON2
Description:
There was an error updating the Engine Keep alive record
Error Detail-Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

this happens and the website crashes; this happens every 20 - 30 minutes