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Engineer's Toolset v9.x problems

Last post 12-18-2007 7:06 AM by abarnes. 2 replies.
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  • 12-14-2007 7:13 AM

    • abarnes
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    • Joined on 12-12-2007
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    Engineer's Toolset v9.x problems

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    After installing and activating.

    I try to manage the shared credentials database…I get error “The application has encountered a critical error and must close. Please restart the LaunchPad”I cannot run Network Performance Monitor…will not add nodes.I cannot access settings in IP Network Browser…does nothing. 

    Try to access Shared Credentials in IPBN and get Run-Time error ‘-2147024894 (80070002).

    Cannot install hotfix2 ...Error: -1612

     
     
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    • Post Points: 3

  • 12-14-2007 7:36 AM In reply to

    Re: Engineer's Toolset v9.x problems

    Reply

    Are you logged in with an administrator account?  With all the things that you are able to do, it sound very likely that the account that you are using does not have enough permissions.  Try using an administrator acccount so that we can rule out permission issues.  You may also try to do an reinstall, but use our newest version 9.2 that just came out this week.  It is addresses many customer issues.

     Let us know your results.

    Thanks,

    David Maltby
    NetFlow Development Lead
    SolarWinds
    • Post Points: 3

  • 12-18-2007 7:06 AM In reply to

    • abarnes
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    • Joined on 12-12-2007
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    • Points 4

    Re: Engineer's Toolset v9.x problems

    Reply

    I have verified permissions and all is well...I have administrator rights and also tried with Administrator account as well.
    • Post Points: 1
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