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Alert error code

Last post 03-26-2008 5:14 PM by eskador. 6 replies.
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  • 02-01-2008 11:07 AM

    • Israel
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    Alert error code

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    Hi, I'm new to IPmonitor and have a question.  I have been evaluating the version 9 software. I have been impressed. I do have an alert that I don't seem to know what it means. The alert comes from multiple monitors and just says the following:

    A security package specific error occurred; oserror: 0x80070721

     Does anyone know what that means?

     I checked the event logs on the server in question and didn't seee any errors for that time of ocurrance.

     Thanks in Advance.
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    • Post Points: 3

  • 02-01-2008 11:12 AM In reply to

    Re: Alert error code

    Reply

     The following should resolve the issue:

    1. Login to the ipMonitor web interface.
    2. On the top navigation menu, click "Configuration" and select "System Settings"
    3. Click the "Global Behavior Modifiers" button at the top of System Settings.
    4. Click the "Add..." button and enter the following "Modifier Name" and "Value" respectively.

    Behavior Modifier Name: Monitoring.wmi.extern.retry.duration
    Behavior Modifier Value: 400

    5. Click OK
    6. Restart the ipMonitorSrv service.

    Let us know if this helps

    Mark Wiggans
    Thwack Moderator
    • Post Points: 3

  • 02-01-2008 11:17 AM In reply to

    • Israel
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    Re: Alert error code

    Reply

    Ok, I'll give that a try.. Thanks
    • Post Points: 3

  • 02-01-2008 2:06 PM In reply to

    Re: Alert error code

    Reply

    This is now in the Knowledge Base:

    http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=780

     

    Roger Wong, Lead Information Developer
    SolarWinds, Inc.
    • Post Points: 3

  • 03-25-2008 1:52 PM In reply to

    • eskador
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    Re: Alert error code

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    I tried the steps in the knowledge base but I am still getting this problem intermitently.

     

    I have 9 monitors for Event Logs that look at 3 servers (each server has 3 monitors). On one of the servers everything appears to be working, and on the other two servers 2 of the three monitors get this error "A security package specific error occurred; oserror: 0x80070721"

     

    Any ideas?
    • Post Points: 3

  • 03-26-2008 4:42 PM In reply to

    Re: Alert error code

    Reply

    Have you installed the ipMonitor 9.0.1 update? This update addresses most of the 0x80070721 issues.

    http://support.solarwinds.com/

    Roger Wong, Lead Information Developer
    SolarWinds, Inc.
    • Post Points: 3

  • 03-26-2008 5:14 PM In reply to

    • eskador
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    Re: Alert error code

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    I'd love to, unfortunately our service contract ran out a bout a year ago...

     Guess its time to call sales and figure out what kind of deal they'll make us.

     

    Thanks for the help.
    • Post Points: 1
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