WAVECOM GSM Modem not work .

 Hello there  8-)

I've brought a GSM modem and config everything I could find from the Doc.and once I trigger the SMS alert, the IPmonitor sent a SMS to my mobile properly .but after that, the SMS alert never worked again. 8-(

I've checked other post on the forum, and also change the bit rate to 115200.

my GSM MODEM is using the chipset WAVECOM Q2403A which compatible with GSM Phase2 / 2+
I could use AT command to sent message from the GSM MODEM.so seems the GSM modem should not have any problem.

BTW: coud you give me a more detailed configuration guide for how to connect a GSM MODEM ? or where I could got more debug message ?

thanks in advance.

 Ricky with 8-)

 below is the log I've got when I force a test.

======================================

Action Error: The outbound alert message did not reach its destination. The test failed. Call Log, started: Tuesday, July 8th, 2008 at 15:25:0

0.001 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
0.039 secs	Recv	.	1B
0.528 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
0.531 secs	Recv	..	FB F3
1.060 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
1.063 secs	Recv	..	FF FD
1.219 secs	Recv	.	FC
1.592 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
1.597 secs	Recv	...	FF FF FF
2.122 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
2.133 secs	Recv	...	FF FF FF
2.654 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
3.107 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
3.654 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
4.107 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
4.560 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
4.563 secs	Recv	.	1B
5.092 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
5.094 secs	Recv	{s	7B 73
5.623 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
5.627 secs	Recv	..	7F 7F
6.154 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
6.160 secs	Recv	.~.	7F 7E 7F
6.686 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
6.697 secs	Recv	...	7F 7F 7F
7.217 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
7.670 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
8.123 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
8.576 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D

===========================================

 

and output of the config from the GSM modem

================

 at&v
Q:0 V:1 S0:000 S2:043 S3:013 S4:010 S5:008
+CR:0 +CRC:0 +CMEE:0 +CBST:0,0,1
+SPEAKER:0 +ECHO:0,1 &C:1 &D:2 %C:0
+IPR:115200 +ICF:3,4 +IFC:2,2

OK

=================

 Hello Peter 8-)

       Thanks for your reply first.Yes, I've tried the settings you've mentioned .

=====================

at&v
Q:0 V:1 S0:000 S2:043 S3:013 S4:010 S5:008
+CR:0 +CRC:0 +CMEE:0 +CBST:0,0,1
+SPEAKER:0 +ECHO:0,1 &C:1 &D:2 %C:0
+IPR:38400 +ICF:3,4 +IFC:2,2

=====================

and still the same.error log is almost the same, see below:

================================

Action Error: The outbound alert message did not reach its destination. The test failed. Call Log, started: Wednesday, July 9th, 2008 at 09:43:25

0.001 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
0.007 secs	Recv	.	1B
0.532 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
0.540 secs	Recv	..	FB F3
1.063 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
1.075 secs	Recv	...	FF FE FF
1.595 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
1.616 secs	Recv	...	FF FF FF
2.126 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
2.579 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
3.032 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
3.110 secs	Recv	.....	7F 7F 7F 7F 7F
3.564 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
3.567 secs	Recv	`..	60 1C 00
4.095 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
4.100 secs	Recv	.~	12 7E
4.626 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
4.633 secs	Recv	.	1B
5.158 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
5.165 secs	Recv	{s	7B 73
5.689 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
5.701 secs	Recv	.~.	7F 7E 7F
6.221 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
6.243 secs	Recv	...	7F 7F 7F
6.752 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
7.205 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
7.658 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
7.699 secs	Recv	.	FF
7.735 secs	Recv	..	FF FF
8.190 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
8.193 secs	Recv	...	E0 1C 80
8.721 secs	Sent	..ATE0Q0.AT..	1B 0D 41 54 45 30 51 30 0D 41 54 0D 0D
8.726 secs	Recv	..	12 FE

========================

 

weird thing is it use to worked once (and only once,I still have the message in my mobile),but just after one weekend, it's totally not work at all.

I've also tried 9600 but still not work.

BTW: you've mentioned "...Alert to use 38400 and 8N1",so I could set the baud to 38400, 8 bit and none parity,but what is the "1" mean ? how could I set the "1" in the IPmonitor side ?

 

Regards

Ricky with 8-)

 

Hi Peter 8-)

    Thanks for the interpretation,so I don't need to worry about the "1". I still didn't get it work properly,but I will try to make it out.and of course, if I finally (or luckily) make it work again, I'm sure I'll post my findings here.

    thanks anyway for your help.

 

Regards

Ricky with 8-)

 

Was a resolution found to this problem?

I have exactly the same problem with an Itegno WM1080A USB GSM modem which also has a Wavecom chipset.  We are running an Evaluation copy of IPmonitor 9 on Windows 2003 Server R2 SP2 on an HP DL360G5.

I have tried all sorts of things and i'm fresh out of ideas.  Any assistance would be appreciated.

Thanks,

 

Bryce.

 Some other details:

Can connect to the modem on the same server using Putty with no problems and can send an SMS using AT commands.

Have done a at&f reset and entered the commands as suggested above.  It appears that IP Monitor has problems opening the emulated COM port that the USB modem presents as (my 2 cents worth).

 

Hi 

I didn't make it work ,after N times (N>= 20) of trying with different rate ,and then give up, I've plan to buy another GSM modem with different chipset.

of course , if you've made some progress,please let me know.

good luck.

 

Regards