We've installed APM 2.0 on our NPM server, when we attempt to run the conversion utility the following error is produced: - Method not found: 'System Guid SolarWinds.APM.BusinessLayer.ScheduledJobFactory. CreateScheduledJob<SolarWinds.APM.Common.Models.Component>' Has anyone seen this...

Hi Folks, I'm running APM v2 and NPM 9 SP2. I have 3 veritas HA clusters each with an active and standby node. I'd like to be able to configure APM / NPM so that the active node in each cluster is green and the standby node is non-green (yellow or grey). This would be determined based on the...

Thanks guys. I have put notes in the ticket and I should be able to do this regression method to resolve the issue this coming Sunday. I hope the Release notes are updated asap to make the upgrade path clear to customers. As an aside about the Support efforts: I hope that the Support team would also...

So then why this in the Release Notes for APM2.0? I would expect Solarwinds to support this product as we upgraded to it today based on this information in the release notes. A support case was opened (#58741) and was replied to and closed without anyone actually calling or confirming with me. "Thank...

When I applied the 2.0 Template to our Exchange box, many of the performance queries were failing. Connecting with the freeware tool WMI explorer revealed that many of the classes were missing. The following command resolved the issue, and appeared to rebuild the WMI classes, the process ran for 30 seconds...

I just tried installing SP1 for APM2. When it gets to the "Installing updated SolarWinds Job Engine" I get an error stating that the Job Engine failed to install (Error Code: 1). I have tried this both with and without stopping all of the Orion services.

Hi, After having upgraded recently to APM V2, I found a way of getting a graph of the statistical data generated by a WMI performance counter object, but is there a way I can use a gauge rather than a graph for the data? For example, we have several citrix servers, and I wanted to have a gauge of the...

Hi, O Our application monitor (2.0) for SQL server is saying it is using 8Gb of memory, 42% of local but 274% of virtual. It is a 64bit server running Windows 2003 with 16Gb of memory. Why is it saying 274% of virtual memory? is it using 32bit counters? thanks

We are in the process of adding our servers and applications into NPM and APM and are experiencing a few problems with reporting accuracy. Issue 1. NPM sometimes does not report accurate data on mounted SAN volumes. Reporting utilization of 850%, mostly because it is reporting the total size of...

I have put together a template to monitor our DNS servers that are running on Solaris 10. We are getting periodic timeouts and name server errors on the DNS port monitors, and the DNS User experience monitors. There are no CPU/memory/interface issues on the servers. What I am looking for is...