See below, Jon, This appears to be a device issue. Please advise of the hardware you are using. Could you also send a capture file of wireshark, as well as the device type info, operating sys. Thanks. I sent these details to support and haven't heard anything since, also this is the exact same info...

I've noticed since I've upgraded to 3.5.1 that the issues around the time it takes for Cirrus to allow user access has come back, ie open Cirrus and it's a good 30 seconds before I can scroll our switch list. This issue was resolved with 3.5 but seems now to of returned I've logged it...

Hey guys, I am looking to upgrade my Orion from 7.8.1 to 8.5. I was wondering if there was a procedure to it? 1.) Can i install over the current application and will it keep its settings(basic alerts and nodes)? 2.) Should i install the hot fixes to Orion before installing the modules i have? 3.) Is...

Has anyone seen this issue before?? Event Type: Warning Event Source: SyslogService Event Category: None Event ID: 1026 Date: 10/23/2007 Time: 11:47:29 AM User: N/A Computer: NETMON2 Description: There was an error updating the Engine Keep alive record Error Detail-Timeout expired. The timeout period...

in v3.5 we generate a hardware report for internal billing based on "Physical Entities" in Cirrus we have more that 1000 Cisco devices in Cirrus that we are billing based company site worldwide we have now upgraded to v4.0 and the old report is not working we tray to make a new report with...

Yesterday I upgraded Cirrus to v4. We had been using an Access DB and that's no longer supported switched to SQL Server 2005. That's all great except that the installer didn't import any of the old DB info. All my SNMP strings were based on Custom Macros and Properties that didn't import...

I'm planning to upgrade from 8.5.0 to 8.5.1 SP3. Do I need to upgrade to 8.5.1 first or can I just run the 8.5.1 Sp3 update? If I have to go via 8.5.1 whre do I get it from ? (it doesn't seem to be availble via my customer portal login) Thanks Andrew

I've just upgraded to 8.5.1 direct from 7.8.5, and can no longer login to the website with the following type of URL: http://10.10.10.1:8080/NetPerfMon/Login.asp?AccountID=AAAAAA&Password=XXXXX However, this just returns us to the following page: http://10.10.10.1:8080/Orion/Login.aspx?ReturnUrl...

[quote user="chris.lapoint"]We essentially packaged the full Orion NPM Syslog Server with NCM. So the only gotcha is if Orion NPM Sylog Server is already installed on the same machine, NCM won't install its Syslog Server. [/quote] Hi, I have just installed NCM 5.0 onto the same server as...

Hi Chris, Stpping the new NCM Syslog server and starting the original has fixed the issue. I can now see syslog data back in my orion web console. FYI it is a port conflict that is preventing both Syslog servers from running at the same time. In the SolarWinds.Net event logs this is showing up as an...